Apply sensitivity labels to your documents and email within Office

Note: This feature requires an Office 365 subscription and is available for users and organizations whose administrators have configured Sensitivity labels and turned on the feature. Please see this overview of sensitivity labels for more information.

You can apply sensitivity labels to your files and emails to keep them compliant with your organization's information protection policies.

  1. On the Home tab, select Sensitivity.

    Sensitivity button

    Important: Sensitivity is not visible if your Office account isn't a work account with an Office 365 E3 or E5 license assigned, if your administrator hasn't configured any sensitivity labels and enabled the feature for you, or if the Azure Information Protection client is running in Office.

  2. Choose the sensitivity label that applies to your document or email.

    Sensitivity label drop-down menu

    Note: If your organization has configured a website to learn more about their sensitivity labels, you will also see a Learn more... option.

To remove a sensitivity label that has already been applied to a document, unselect it from the Sensitivity menu.

  1. On the Home tab, select Sensitivity.

    Sensitivity icon

    Important: Sensitivity is not visible if your Office account isn't a work account with an Office 365 E3 or E5 license assigned, or if your administrator hasn't configured any sensitivity labels and enabled the feature for you .

  2. Choose the sensitivity label that applies to your document or email.

    Sensitivity button with sensitivity options displayed

    Note: If your organization has configured a website to learn more about their sensitivity labels, you will also see a Learn more... option.

To remove a sensitivity label that has already been applied to a document, unselect it from the Sensitivity menu.

  1. On your Android tablet, select the Home tab (if it isn't already selected). Then select Sensitivity.

    On your Android phone, tap the Edit Edit icon icon on the top of your screen to expand the ribbon. On the Home tab, scroll down, then select Sensitivity.

    Sensitivity menu in the Home tab of the ribbon on Android

    Important: Sensitivity is not visible if your Office account isn't a work account with an Office 365 E3 or E5 license assigned, or if your administrator hasn't configured any sensitivity labels and enabled the feature for you .

  2. Choose the sensitivity label that applies to your document or email.

    Sensitivity menu on Android with sensitivity labels displayed

    Note: If your organization has configured a website to learn more about their sensitivity labels, you will also see a Learn more... option.

To remove a sensitivity label that has already been applied to a document, unselect it from the Sensitivity menu.

  1. On your iPad, select the Home tab (if it isn't already selected). Then select Sensitivity.

    On your iPhone, tap the Edit Edit icon icon on the top of your screen to expand the ribbon. On the Home tab, scroll down, then select Sensitivity.

    Sensitivity menu on iOS

    Important: Sensitivity is not visible if your Office account isn't a work account with an Office 365 E3 or E5 license assigned, or if your administrator hasn't configured any sensitivity labels and enabled the feature for you .

  2. Choose the sensitivity label that applies to your document or email.

    Sensitivity menu on iOS with sensitivity labels displayed

    Note: If your organization has configured a website to learn more about their sensitivity labels, you will also see a Learn more... option.

To remove a sensitivity label that has already been applied to a document, unselect it from the Sensitivity menu.

Note: If your organization has sensitivity labels configured in the Azure Information Protection portal, they need to be migrated.

What happens when I apply a sensitivity label?

When you apply a sensitivity label, the label information will persist with your document or email, even as it is shared between devices, applications, and cloud services. Applying a sensitivity label may also result in changes to your document or email according to your organization's configuration, such as:

  • Encryption with Information Rights Management may be applied to your document or email

  • A header or footer may appear in your document or email

  • A watermark may appear in your document

Justify changes to sensitivity label

Your administrator can have a policy that requires you to provide justification before changing a sensitivity label from a higher sensitivity to a lower sensitivity. In this configuration, you may be asked to choose a justification reason or provide your own when selecting a less sensitive label.

Note: You will only be asked to justify changes one time after opening a document or replying to forwarding an email message. After justifying once, subsequent changes will not require justification until that document or email message is closed and opened again.

Sensitivity label downgrade justification experience in Mac Word

Frequently asked questions

Where the feature is available today?

The Sensitivity feature is available in the following Office 365 subscription versions:

Platform

Application

Availability

Mac

Word, Excel, PowerPoint, Outlook

Version 16.21.0+

Android

Word, Excel, PowerPoint

Version 16.0.11231+

Outlook

Coming in Q3 of calendar year 2019

iOS

Word, Excel, PowerPoint

Version 2.21+

Outlook

Coming in Q3 of calendar year 2019

Windows

Word, Excel, PowerPoint, Outlook

Version 1909+ in Monthly Channel (Targeted)

Web

Word, Excel, PowerPoint

Coming in Q4 of calendar year 2019

Outlook Web Access

Coming in Q3 of calendar year 2019

Will the built-in Sensitivity feature run alongside the Azure Information Protection client in Office for Windows?

No. The built-in Sensitivity feature is turned off if the Azure Information Protection client is loaded in Office for Windows. If you have the Azure Information Protection client installed, but you want to use the built-in Sensitivity feature instead, you can:

  1. Configure the Use the Sensitivity feature in Office to apply and view sensitivity labels Group Policy setting, which can be found under User Configuration\Administrative Templates\Microsoft Office 2016\Security Settings. Alternatively, you can uninstall or disablethe Azure Information Protection client.

  2. Restart all Office applications.

See also

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×