Access is unable to export objects as email attachments on Windows 7

Last Updated: August 2, 2018

ISSUE

Access is unable to export objects as email attachments on Windows 7 after updating to Version 1806.

You may see the following error message: "Microsoft Access can't open the mail session."

STATUS: WORKAROUND

We are aware of this issue and working on a fix.  In the meantime, you may be able to work around this issue by rolling back to a Version 1805 build. To do this, follow the steps provided in How to revert to an earlier version of Office 2013 or Office 2016 Click-to-Run

Note: Before you decide to revert to an earlier version of an Office Click-to-Run installation, you should weigh the severity of the issue that you're experiencing against the benefits of having the security, performance, and reliability improvements that are included in the latest Click-to-Run update.

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