Yammer admin guide

Use this Yammer admin guide to administer your network like a pro!

Yammer admin guide

Setting up your Yammer network

Managing your Yammer users

Monitoring your Yammer data

Additional Yammer features

Yammer security FAQ

Yammer technical readiness checklist

How to administer your network like a pro

Welcome to your Yammer network! We’re super glad you’re here. Using Yammer is going to change the way your company gets work done (if it hasn’t already!), and you, as an admin, will be a huge part of helping your coworkers become comfortable with the way Yammer works.

You are currently reading a guide to the special administrative privileges available only to activated Yammer Enterprise customers (Yammer plans and pricing) like yourself. As a Yammer administrator, you now have access to a robust suite of tools, specially designed to help you configure and manage your network. You can enable and disable features, integrate Yammer with other enterprise applications, provision and de‐provision users, monitor activity, export data, and more.

And this guide is only the beginning — as questions come up, feel free to join the Office 365 Network and post them on the Enterprise Social (Yammer) Help group. You can also check out the Yammer Support page for community forums and dedicated technical support.

Now: let’s get this network started.

Internal and external networks

Yammer continually works to help users communicate and collaborate with the people they need to reach in the most convenient and effective ways possible. One way we do this is by enabling companies like yours to take advantage of two types of networks: Internal and External.

An Internal Networkd , also known as a Home Network, is a private and secure collaboration space where company employees can connect with their coworkers. Only employees with verified corporate email addresses can join the Home Network and access its content and users. Users from one Home Network cannot view the content or interact with users from another network unless they are affiliated with both organizations. Messages posted within your Home Network are owned by your company and cannot be shared externally without permission. Note that Admins can invite external users as guests to the Internal Network, as described in Managing your Yammer users (Yammer admin guide).

An External Networkd is a separate extension of your Home Network, but includes invited users from outside your organization. It is a private and secure collaboration space for your company to engage with outside partners, such as customers, suppliers, or investors. While External Networks can accommodate users with different email domains, access is invitation-only. More information about how to set up and use External Networks can be found under Setting up your Yammer network (Yammer admin guide).

Switching between Internal and External Networks is very easy. The Networks' drop-down tab, located in the left navigation bar of the home screen, allows users to select the network they would like to access.

Have multiple business units with different email domains?

By default, your Yammer network can be accessed only by employees whose email addresses match the domain used to name the network. If your company has business units with different domains,Yammer can help you join these into a consolidated network. You can also create external networks for each business unit, or a singular external network for all employees to access.

To weigh these options and merge or create networks, please review the Combine multiple Yammer networks article and contact Yammer Support for assistance.

Browser and system requirements

Yammer's system requirements are consistent with those of Office 365. Learn more about Office 365 system requirements.

Browser requirements

See the list of supported browsers in the Office 365 system requirements.

Important: Internet Explorer 9 support ends on April 30, 2015. For more information, see Yammer life-cycle support information for Internet Explorer 8 and Internet Explorer 9.

Mobile and desktop requirements

  • Android v4.0 and higher

  • iOS 8.0 or later

  • Windows 7 SP1 or later

  • MAC OS 10.10 or later

  • Windows 10

Firewall/Proxy/Filtering Safe Recipients lists and Email Safe Recipients lists

See Office 365 URLs and IP address ranges to find information about URL and IP Safe Recipients lists for Yammer.

To ensure the most seamless end user experience when using Yammer through an email client, it is recommended that SPF and/or DKIM is configured within your email system. If these configurations are not in place, users may be required to take additional steps to verify every message sent to Yammer by email.

You must contact your internal email administrator to make these changes as Yammer cannot help configure your mail systems. Use DKIM to validate email sent from your domain in Office 365 and Set up SPF in Office 365 to help prevent spoofing for instructions.

Admin access privileges

Yammer administrative functions are easy to access. On your home screen, locate the left navigation bar and click on Admin. You’ll see a drop-down menu where you can access and adjust your network settings.

Group Admins

As the admin of a paid network, you have access to admin privileges within all Groups on your network, whether you are a member of them or not. A full list of Group Admin rights and settings can be found with under the Group admin privileges section of this guide.

Network and Verified Admins

Yammer offers two levels of network‐wide admin privileges: Network Admin and Verified Admin. Both can configure settings that standard users cannot. A Verified Admin is the highest level of administrative control that can be assigned to a user. Please note that Office 365 Global Admins are automatically assigned Yammer Verified Admin rights. As outlined in the table below, Verified Admins can perform all the operations a Network Admin can, and more. Network Admins receive a notification if they do not have the correct permissions to perform an action.

Verified Admins can grant Network Admin and Verified Admin privileges to others. Grant or revoke admin privileges by going to the Admins page in Network settings. Go to Settings > Network Admin and then choose Admins.

Admin level rights

Right

Network admin

Verified admin

Configure network settings, features, and applications

X

X

Set network design, including logo and color scheme

X

X

Create Usage Policy and require all users to accept it

X

X

Configure defaults for users who log on in the future

X

X

Configure user profile fields

X

X

Invite anyone, including outside guests

X

X

See all unlisted Groups

X

X

Delete any message

X

X

Post Announcements

X

X

Grant and revoke Network Admin privileges

X

X

Remove or block any user

X

X

Manage user account activity

X

Bulk update users

X

Perform Integrations (SharePoint, AD Sync, etc.)

X

Monitor keywords

X

Set data retention policy

X

Export data

X

Read messages in any Private Group

X

Configure security settings

X

Monitor private content in Yammer

X

Throughout this guide, we indicate privileges available only to Verified Admins.

Next article: Setting up your Yammer network (Yammer admin guide)

See Also

Yammer admin center

Share Facebook Facebook Twitter Twitter Email Email

Was this information helpful?

Great! Any other feedback?

How can we improve it?

Thank you for your feedback!

×