Where to sign in to Office 365

Sign in with the account that's associated with your Office 365 subscription, or your one-time purchase of Office 2016 or Office 2013. This might be a personal Microsoft account such as an outlook.com account, hotmail.com account, gmail account, etc. Or it might be the username and password that you created or someone at your work or school created on your behalf.

If you're simply looking for where to install Office, see Download and install or reinstall Office 365, Office 2016, or Office 2013 on your PC or Mac.

Where do I sign in?

Sign in at: www.office.com/signin

Important: Are you using Office 365 operated by 21Vianet in China? If so, sign in with the username and password that you created or someone in your organization in China created on your behalf at login.partner.microsoftonline.cn.

What if my password doesn't work or I still can’t sign in?

Microsoft has more than one kind of Office 365 plan so if you still can’t sign in, try the following support options specific to your Office product. For a list of what products are included under the different plans, see Office for home and Office for business plans.

Office plan

Support options

If your Office product is listed under Office for home

If your product is listed under Office for business

If you use Office 365 operated by 21Vianet in China

Notes: You can associate a work or school account or third party account (like Gmail or Yahoo) with a Microsoft account*, but using such an account is a less common way of signing in to Office 365 for business.

*Microsoft accounts such as outlook.com and hotmail.com, are provided by Microsoft Corporation and are subject to Microsoft’s terms and conditions and privacy statements. The use of these apps and accounts may result in customer data being transferred, stored and/or processed in the United States or any other country where Microsoft, its affiliates or service providers maintain facilities.

See Also

Billing overview for Office 365 for home

Manage billing and subscriptions in Office 365 for business

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