When opening spreadsheets, Excel 2016 stops responding after installing KB3118373

Last updated: October 2016

Issue

When opening spreadsheets, Excel 2016 stops responding after installing KB3118373.

Status: Recall of Update

Customers reported that after installing KB3118373, some Excel 2016 workbooks stopped responding and returned the error “Microsoft Excel has stopped working”. Due to the severe outcome, we have stopped further release of KB3118373, update for Excel 2016. If you have already installed this patch please uninstall it. You can reference the uninstall information here.

We apologize for any inconvenience this may have caused. The fix for this regression as well as other fixes in KB3118373 will be included in the next public update for Excel 2016.

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See Also

Fixes or workarounds for recent issues in Excel for PC

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