Visio Online: Frequently Asked Questions

Here are the answers to the most commonly asked questions about Visio Online. If you are looking to get started, see View, create, and edit a diagram in Visio Online.

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Is Visio Online available with my Office 365 subscription?

Visio Online viewing is currently available to the following Office 365 subscriptions:

  • Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 Enterprise K1

  • Office 365 ProPlus

  • Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium

  • Office 365 Government E1, Office 365 Government E3, Office 365 Government E5, Office 365 Government K1

  • Office 365 Education, Office 365 Education E5

  • SharePoint Online Plan 1, SharePoint Online Plan 2

  • OneDrive for Business Plan 1, OneDrive for Business Plan 2

In general, Visio Online is available to all O365 commercial subscription plans, which include Office Online. Administrators and users can check which license they are a part of by following the steps in What Office 365 business product or license do I have?

Note   Visio Online is not supported in SharePoint Server.

How does Visio Online impact Visio Services (also called Visio Web Access)?

Visio Services is being deprecated. For more information, see Visio Services in SharePoint Online roadmap. Visio Online improves the experience of viewing your VSD, VSDX, and VSDM files through reliability and performance improvements, a modern UI, and richer capabilities such as higher zoom support, Find, Pan & Zoom window, accessibility, and more. Additionally, Visio Online enables the editing of VSDX files in the browser, embedding a Visio diagram in Modern team site pages, and building mashup solutions using Visio JavaScript APIs.

What if something doesn’t work in Visio Online that used to work in Visio Web Access?

Visio Online continues to improve its reliability, performance, and rich capabilities. Going forward, however, the following will not be supported:

  • Editing hyperlinks in Visio Online    If a shape has a hyperlink that was added in Visio, you can follow the hyperlink by clicking on the shape. Hyperlinks are also available in the Shape Info pane. For more information, see View shape data in Visio Online.

  • Hyperlinks to network paths   .As a workaround, you can copy the hyperlink path from Shape Info Pane and paste in a Run (Windows+R) window.

  • Some languages   The experience for Azerbaijani, Bosnian Latin, Dari, Hindi, Irish Gaelic, Kazakh, Macedonian, Malay, and Welsh languages. These languages will default to English.

  • SharePoint External Lists    Refreshing data-connected Visio diagrams linked to SharePoint External Lists as a data source.

If you need to open your diagram in Visio Services (also called Visio Web Access), in Visio Online click Open Diagram, and then select View in legacy Visio service.

Open Diagram, View in legacy Visio service command

Which web browsers does Visio Online work with?

See the "Desktop and laptop computers" section in Office Online browser support for a full list of browser support options.

In which languages is Visio Online currently available?

The languages supported depends on the Visio Online edition.

Viewing in Visio Online

Arabic

Estonian

Korean

Slovak

Basque (Basque)

Finnish

Latvian

Slovenian

Bulgarian

French

Lithuanian

Spanish

Catalan

Galician

Norwegian (Bokmål)

Swedish

Chinese (Simplified)

German

Polish

Thai

Chinese (Traditional)

Greek

Portuguese (Brazil)

Turkish

Croatian

Hebrew

Portuguese (Portugal)

Ukrainian

Czech

Hungarian

Romanian

Vietnamese

Danish

Indonesian

Russian

Dutch

Italian

Serbian (Cyrillic)

English

Japanese

Serbian (Latin)

Editing in Visio Online

Chinese (Simplified)

Korean

Chinese (Traditional)

Norwegian (Bokmål)

Czech

Polish

Danish

Portuguese (Brazilian)

Dutch

Portuguese (Portugal)

English

Romanian

Finnish

Russian

French

Slovak

German

Slovenian

Greek

Spanish

Hungarian

Swedish

Italian

Turkish

Japanese

Ukrainian

See Also

Visio Online help

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