View your bill or get Fapiaos in Office 365 operated by 21Vianet

You can view your billing statement or invoice for information about your Office 365 operated by 21Vianet subscription charges. You can also obtain Fapiaos (your final proof of purchase). You can submit your Fapiao request to our Fapiao system about three (3) days after you have paid.

Find your billing statement or Fapiaos

Note: You need a registered account to access Fapiaos. If you haven’t already set up an account, see Set up an account to access Fapiaos.

  1. Sign in to Office 365 with your work or school account as a global admin.

  2. Select the app launcher icon Office 365 app launcher icon in the upper-left and choose Admin.

  3. In the Office 365 admin center, choose Billing > Bills.

    Screen shot of the Billing menu in the new Office 365 Admin Center, with Bills selected.

  4. Choose the month and date of the invoice you want, and then choose View.

    The Invoice section of the Bill Details page in the Office 365 Admin Center.
    • To view, print, or save a PDF copy of the invoice, choose View Invoice (.pdf).

    • To request Fapiaos, choose Get Fapiaos.

Set up an account to access Fapiaos

To obtain Fapiaos, you need to set up an account through 21Vianet.

  • First, get your order number from your billing statement. To find your order number, follow the instructions above to view your bill, and look for Order number.

  • After you have your order number, you can begin the registration process here. You'll be required to enter an email address and password. You can use the same email name and password as your Office 365 account, or you can use something different.

  • After your account is set up, you'll need only to enter your user name and password any time you want to get Fapiaos.

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