View search usage reports

If you're a SharePoint admin in your organization, you're probably asked questions about search usage, such as:

  • What are the top queries on my site per day or per month?

  • How many search queries are users performing on average?

  • Which queries are getting low clicks as they're simply not showing up in any results?

  • How often are query rules firing and how often are people clicking promoted results?

This article describes how you can use search reports in the SharePoint admin center to find answers to these questions.

To view a report

  1. Sign in to Office 365 as a global admin or SharePoint admin.

  2. Select the app launcher icon The icon that looks like a waffle and represents a button click that will reveal multiple application tiles for selection. in the upper-left and choose Admin to open the Office 365 admin center. (If you don't see the Admin tile, you don't have Office 365 administrator permissions in your organization.)

  3. In the left pane, choose Admin centers > SharePoint.

  4. Choose search.

  5. Choose View Usage Reports.

  6. Click a link on the page to retrieve a report. The report opens in an Excel spreadsheet or in another program that you can find online.

Overview of search reports

Report

Description

Number of Queries

This report shows the number of search queries performed. Use this report to identify search query volume trends and to determine times of high and low search activity.

Top Queries by Day

This report shows the most popular search queries. Use this report to understand what types of information visitors are seeking.

Top Queries by Month

This report shows the most popular search queries. Use this report to understand what types of information visitors are seeking.

Abandoned Queries by Day

This report shows popular search queries that received low click-through. Use this report to identify search queries that might create user dissatisfaction and to improve the discoverability of content. Then, consider using query rules to improve the query's results.

Abandoned Queries by Month

This report shows popular search queries that received low click-through. Use this report to identify search queries that might create user dissatisfaction and to improve the discoverability of content. Then, consider using query rules to improve the query's results.

No Result Queries by Day

This report shows popular search queries that returned no results. Use this report to identify search queries that might create user dissatisfaction and to improve the discoverability of content. Then, consider using query rules to improve the query's results.

No Result Queries by Month

This report shows popular search queries that returned no results. Use this report to identify search queries that might create user dissatisfaction and to improve the discoverability of content. Then, consider using query rules to improve the query's results.

Query Rule Usage by Day

This report shows how often query rules trigger, how many dictionary terms they use, and how often users click their promoted results. Use this report to see how useful your query rules and promoted results are to users.

Query Rule Usage by Month

This report shows how often query rules trigger, how many dictionary terms they use, and how often users click their promoted results. Use this report to see how useful your query rules and promoted results are to users.

See Also

Search health reports

View reports on site usage

View reports on site activity

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