Using contacts (People) in Outlook on the web

Note: Sign in to Outlook on the web using your work or school account.

In Outlook on the web, you use the People page to create, view, and edit contacts, contact lists, and groups.

To go to the People page, sign in to Outlook on the web and select the People icon People at the bottom of the page

  • Use the Search box to search for a person or a contact list.

  • The toolbar provides menus and commands for creating and modifying your contacts, contact lists, and groups depending on the context

  • Favorites shows everyone you've added to your favorites.

  • Your contacts shows all saved contacts and contact lists in all folders.

  • Your contact lists shows all contact lists in all folders.

  • Folders: The default folder called Contacts contains contacts and contact lists. You can also create your own folders.

  • Groups: Member shows groups you're a member of, and Owner shows groups where you're the owner.

  • The middle pane shows favorites, contacts, contact lists, or groups depending on what you selected in the navigation pane. Use the filter menu to sort and to choose how contact names are displayed.

  • The right pane shows details about the contact, contact list, or group that's selected in the middle pane.

By default, contacts and contact lists are stored in the Contacts folder under Folders in the navigation pane. You can also create your own contact folders to keep certain contacts or contact lists together and find them more easily.

  • To create a new contact folder: Under Folders, select New folder and type a name. Then select the folder and add contacts to it.

  • To rename or delete a contact folder that you created, right-click the folder and then select Rename or Delete.

Create, view, and edit contacts

New contacts are saved in your default Contacts folder, and you will also see them under Your contacts. If you want to save the new contact in a different folder, select the folder before creating the contact.

  1. Sign in to Outlook on the web.

  2. Select the People icon People at the bottom of the navigation pane.

  3. On the People page, on the toolbar, select New contact.

    A screenshot of the New contact button

  4. Enter details for the contact. Select Add more to add more information, such as the contact's address and birthday.

  5. Select Create.

When you click someone's name or picture in Outlook or other Office apps and services, you'll see their profile card with information about them. From their profile card, you can save them to your own contacts, for example if you want to add Notes or other information.

Here's how you can add a contact from an email message:

  1. In Mail, open an email message in the reading pane, and then select the name of the sender or recipient you want to add to your contacts.

  2. On the profile card that opens, select More options > Add to contacts.

    Select the three dots and then select Add to contacts

  3. Add more information if you want. Select Add more to add more information, such as the contact's address and birthday.

  4. Select Create.

Note: The contact is saved in your default Contacts folder on the People page.

If your company has a directory set up, you'll be able to see information about your colleagues without saving them as contacts. You can search for them or select their name or picture from an email message. Their profile card will show information collected from other systems (directory). If you want to add other information, such as notes, you can save your colleagues to your own contacts. The new contact is auto-linked to the existing directory contact. Only you will see the information you add.

To add someone to your favorites, select the contact, and then select Add to favorites on the toolbar.

Tip: Favorite contacts who have an email address will also show up in the navigation pane in Mail, so you can see all their email in one place.

On the People page, select a contact in the middle pane to see or edit information about them. What you see is a version of the profile card. What tabs and sections you see may vary.

  • Files: Recent files that the contact has shared with you.

  • Email: Recent email messages and email attachments between you and the contact.

  • LinkedIn: If the contact has a public LinkedIn profile with the same email that you've saved for that contact, you'll see LinkedIn information here.

To edit a contact, select Edit contact next to Contact Information, or select Edit on the toolbar.

A screenshot of the Edit contact button

  1. On the People page, select a contact.

  2. Select the camera icon.

    Select the camera icon to add a photo
  3. Select Upload a new photo, choose the file you want to use, and then select Open to upload.

  4. If you want to reposition the photo, click inside the circle and drag the pointer. To zoom in or out, use the slider below the photo.

    Adjust the photo and select Apply
  5. Select Apply, and then select Done.

To change how contact names are displayed, select Settings and then Display contacts by > First name or Last name.

To select sorting, use the sort menu at the top of the list . For example, select Sort by > Last name.

You can link contacts to indicate that they're related, for example if you have several entries for the same person. Linked contacts appear as a single contact.

To link contacts:

  • On the People page, select two or more contacts, and then select Link contacts in the panel that appears.

To unlink a linked contact:

  • On the People page, select the contact, select Linked contacts on the toolbar, and then select Unlink.

  1. Select one or more contacts, and then select Delete.

  2. Select Delete to confirm.

Create, view, and edit contact lists

A contact list is a collection of email addresses, and is useful for sending email to a group of people. Contact lists are sometimes referred to as distribution lists.

For example, create a contact list named My Book Club and add all the members of your book club to it. When you want to send an email message to everyone in the club, just enter "My Book Club" in the To line of the email.

Note: By default, contact lists are created in the default Contacts folder, and you can also see them under Your contact lists. If you want to save the contact list in a different folder, select the folder before you select New contact list. After you create a contact list in a folder, it isn't possible to move it to a different folder.

  1. On the People page, on the toolbar, select the arrow next to New contact, and then select New contact list.

    A screenshot of the New contact menu with New contact list selected

  2. Enter a name for the list, and then add names or email addresses.

  3. Select Create.

Tip: If you want to group contacts for other reasons than sending email, you can create a folder instead. Then add contacts to the folder.

  1. On the People page, select Your contact lists in the navigation pane, or search for the contact list name.

  2. Select the contact list, and then select Edit.

  3. Enter names or email addresses.

  4. Select Save.

  1. On the People page, select Your contact lists in the navigation pane, or search for the contact list name.

  2. Select the contact list, and then select Edit.

  3. Select the x for the name or email address you want to remove.

  4. Select Save.

  1. Select the contact list you want to delete, and select Delete.

  2. Select Delete to confirm.

Still need help?

Get help with Outlook.com:

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Get help with Outlook on the web for business:

Get help from the Office 365 community forums Admins: Sign in and create a service request Admins: Call Support

If you're using Office 365 operated by 21Vianet in China, see Contact Office 365 for business support - Admin Help.

See Also

Import contacts to Outlook

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