Using add-ins in Outlook on the web

Microsoft has partnered with leading companies to build add-ins that help you get things done right from your inbox. Add-ins in Outlook on the web are programs or utilities that help you automate tasks when you view or create messages.

How do add-ins work?

Installed add-ins are turned on by default, but you'll be prompted to give consent the first time you run them if they need access your data. Even after you add and give consent for an add-in, it can only run when you select it. Most add-ins have access only to the data in the email message that you're working in.

When you install an add-in in Outlook on the web, it will appear in other versions of Outlook as well. For example, if you install an add-in in Outlook on the web, you will see the add-in when you open Outlook 2016.​

All add-ins are validated by Microsoft, including those that you install from the Office Store. For more information, see the privacy statement and the terms and conditions section in the add-in’s consent form.

Here's an example of an add-in. The message includes a date and time that triggers the Suggested Meetings add-in, which is installed by default. Selecting the text that includes the date and time opens the Suggested Meetings add-in, but won't take you away from the message. From there, you can select Schedule event to add the event as-is to your calendar or select Edit details to modify the event before adding it to your calendar.

Screenshot of an email message with text about a meeting and the Suggested Meetings card with the meeting details and options to schedule the event and edit its details.

How do I add or remove add-ins?

Note: If the instructions don't match what you see, you might be using an older version of Outlook on the web. Try the Instructions for classic Outlook on the web.

Use the add-ins menu to add or remove add-ins

Get Add-ins icon Get Add-ins opens the Add-Ins for Outlook menu, where you can find and manage add-ins. See Open the Add-ins menu and Add a Get Add-ins icon to your message window to learn how to find Get Add-ins icon Get Add-ins.

The add-ins menu has three sections

  • All shows all available add-ins, including add-ins that have been added to your account.

  • My add-ins shows add-ins that have been added to your account. This is where you can add custom add-ins by using a URL or a file.

  • Admin-managed shows add-ins that have been made available by your IT administrator. Your administrator can also add add-ins to your account.

Find the add-in you want and select the Add button to add it to your account.

To remove an add-in, go to the add-ins menu and find the add-in in My add-ins. Select More actions More actions , then select Remove.

Remove add-in

You can also add add-ins from a URL or file

  1. Select Get Add-ins icon Get Add-ins.

  2. Select My add-ins.

  3. Go to the bottom of the page to Custom add-ins.

  4. Select Add a custom add-in, then either Add from URL or Add from file.

    Custom add-ins
  5. Enter the URL or select the file for the add in.

Open the Add-ins menu

Manage add-ins while reading a message

  1. In Outlook on the web, select a message.

  2. Select More actions More actions at the top of the message.

    More actions from reading pane
  3. Go to the bottom of the list and select Get Add-ins icon Get Add-ins.

  4. On the Add-ins for Outlook page, select the add-in you want.

    For free add-ins, select Add to add it to your mailbox.

    For paid add-ins and free trials, select Get it to start your purchase.

Manage add-ins while composing a message

  1. In Outlook on the web, create a new message or reply to an existing message.

  2. At the bottom of the page, select More actions More actions and then select Get Add-ins icon Get Add-ins.

    A screenshot of the Get add-ins button

  3. On the Add-ins for Outlook page, select the add-in you want.

    For free add-ins, select Add to add it to your mailbox.

    For paid add-ins and free trials, select Get it to start your purchase.

Add a Get Add-ins icon to your message window

You can use Settings icon Settings in Outlook on the web to add a Get Add-ins icon Get Add-ins icon to the surface of your messages, allowing you to get to the Add-ins menu in one click.

  1. In Outlook on the web, select Settings icon Settings.

  2. At the bottom of the Settings list, select View all Outlook settings.

    View all Outlook settings
  3. Select Mail > Customize actions.

    • To add Get Add-ins icon Get Add-ins to the reading pane, go to Message Surface, then select Get Add-ins icon Get Add-ins.

    • To add Get Add-ins icon Get Add-ins to new messages, go to Toolbar, then select Get Add-ins icon Get Add-ins.

      Get Add-ins in settings
  4. Select Save, then close Settings.

Instructions for classic Outlook on the web

  1. Select Settings icon Settings > Manage add-ins.

    A screenshot of the Settings button.

  2. For free add-ins, use the toggle controls to turn them on or off. For paid add-ins and free trials, select Get it to finish your purchase.

    A screenshot of the add-in toggle

You can also install more add-ins from the Office Store.

If you see a message that you already own an add-in, see You already own this add-in for Outlook.

Frequently asked questions

Platform

Requirements

Outlook 2013 or Outlook 2016 for Windows

Exchange 2013 SP1+, Exchange Online, or an Outlook account

Outlook 2016 for Mac

Exchange 2013 SP1+, Exchange Online, or an Outlook account

Outlook for iOS or Outlook for Android

Exchange Online or an Outlook account

Web browser

Exchange Online or an Outlook account

What version of Outlook do I have?

Outlook detects if add-in requested keywords or entities, such as meeting suggestions or addresses, are in your message, and it underlines them. Please note that Microsoft always safeguards your privacy and doesn't attempt to read or comprehend your message. Even though you might see underlined text, no information is sent to the add-in.

Remember, the add-in can run only after you have given your consent to activate it and you selected the underlined text.

An add-in might send data to its own service, but only to complete the task you've requested. For example, the Bing maps add-in might send information to the Bing online service in order to find the location you've requested. All add-ins are required to comply by their privacy policies and Microsoft standards. See the add-in's privacy statement for more details.

Go to the Office Store, and search for the add-in you're looking for. Then, select the add-in to find information such as its overview, requirements, ratings, and reviews.

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