Use the Office 2016 offline installer

If your Office 2016 or Office 2013 product is included under one of the Office for home plans and you're having problems with slow speed or unreliable connections, you can download the offline installer file. You can then install Office offline on a PC at your convenience.

You can use this offline installer only if your version of Office is listed under the Office for home plan.

Note: If you're using Office 365 for business, contact your admin. If you're the admin, you can use the Office Deployment Tool or Contact Office 365 for business support - Admin Help.

Download the offline installer

  1. Go to www.office.com/myaccount. If you're not already signed in with the Microsoft account associated with your copy of Office do that now. If you're signed in with a different account, sign out of that and then sign in again with the correct Microsoft account.

  2. Note: If you have an Office 365 subscription and your screen looks like the one below, you'll need to select Install > first.

    For Office 365 plans, select Install > on the My Office Account home page

    Select Language and install options. (For an Office 2013 install, select Additional install options and then skip to step 4).

    Language and install options for Office 365
  3. Choose Additional install options.

  4. Choose Download offline installer.

    Download the offline installer
  5. When you're prompted, from the bottom of your browser window, select Open (in Internet Explorer), Open when done (in Chrome), or Save File (in Firefox). The file will download.

  6. Once the download is complete, open File Explorer. You'll see a new virtual drive, for example (D:), that contains the Office installation files. If you don't see the new drive, locate the image file you downloaded and double-click it. The new drive should appear in your directory.

    Note: If you already have another drive labeled D, Office creates a virtual drive with the next available letter.

    Select the virtual drive which may be named D or the next available letter
  7. Double-click setup.exe to begin the offline installation. When you see the message, You're all set, you can access your Office applications.

  8. After your Office installation is complete, you need to activate Office. Be sure you're connected to the Internet and then open any Office application, such as Word or Excel. The first time you open an application, you might see the Enter your product key screen. Choose Sign in with an active account instead.

    Note: Your product key might not work here because you already activated it. You must sign in with the Microsoft account you used to sign in to www.office.com/myaccount. This is the account associated with your copy of Office.

    Sign in with an active account
  9. Enter your Microsoft account. This is the email address and password associated with the version of Office you're trying to install, and then choose Next.

  10. If prompted, enter the email address and password again, and then choose Sign in to start using Office.

  11. Now that you've activated Office and before you start using it, you need to make sure you have the latest update. In any Office app, for example Word, select File, > Account. From the Update Options drop-down list box, select Update Now.

    Select Update Now for the Update Options drop-down

See Also

Install Office on your PC or Mac

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