Use stories in Skype for Business (Lync)

Now, in Skype for Business (Lync), you can send an instant message as a “story”. Stories are long IMs. You can add titles to them, and the people you send them to can collapse or expand them in the conversation window, which means you can send a long message and it does not have to fill up the entire Skype for Business (Lync) display.

Send a story

  • Right-click inside the IM input area, and click Post as a Long Message.

Screenshot of dropdown list with post as a long message highlighted

You’ll then get a prompt to optionally add a story title, like this:

Screenshot of IM heading area to enter story title


  • Simply type your message in the text input area, like you normally do. If and when you reach the character limit for a standard instant message, Skype for Business (Lync) will convert the message into a story and prompt you to add a title.

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Read a story

A story will always be received in its collapsed form. Just click Read more to expand it.

Screenshot of collapsed story IM with Read more prompt highlighted

To collapse it, click Read less.

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Applies To: Lync 2013 for Office 365

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