Use a screen reader to add an email account in Mail for Windows 10

Mail for Windows 10 supports most types of email service. You can add any of these Microsoft accounts: Exchange, Office 365, Outlook.com, Hotmail, Live.com, and MSN.com. You can also add any of these accounts: Gmail, Yahoo! Mail, iCloud, or an account with a POP or IMAP server.

Important: The procedures in this topic are documented using Narrator, a screen reader in Windows. To turn Narrator on or off, press the Windows key, and then press the Enter key. For information about how to work with other screen readers, contact your assistive technology (AT) manufacturer.

Add your first account

  1. The first time you open Mail, you'll land on the Welcome screen. Press Enter to select Get Started.

  2. This opens an Accounts page. Press the Add account button.

  3. In the Choose an account dialog, use the Down Arrow key to go through the list of account types (Outlook.com, Exchange, Google, Yahoo! Mail, and so on).

    Note: Narrator doesn’t announce the name of this dialog. Instead, it reads the first account type in the list.

  4. When you hear the name of your account type, press Enter.

  5. Enter the email address for the account that you want to add.

  6. Press the Tab key to move to the Password box, and then enter your password.

  7. Press the Tab key to move to the Sign in button. Depending on the account, you might be asked to provide more information, such as sign in to Office 365 or to your organization network.

  8. When you finish, Mail confirms the account details and then displays Done button.

    Note: You might also see a What’s new notification. These appear in the Mail app after an update.

Add a Microsoft account

  1. In the Choose an account dialog, press the Down Arrow key to move through the list of account types, and press Enter to select the account type you want to add.

    Note: Narrator does not announce the name of this dialog. Instead, it reads the first account type in the list.

  2. Enter the email address for the account that you want to add.

  3. Press the Tab key to move to the Password box, and enter your password.

  4. Press the Tab key to move to the Sign in button. Depending on the account, you might be asked to provide more information, such as sign in to Office 365 or to your organization network.

  5. When you finish, press the Done button, which appears after Mail confirms the details for your new account.

Add a Gmail account

  1. Go to the Inbox pane, press the Tab key until you hear 'Settings button", and then press Enter to open the Settings menu.

  2. In the Settings menu pane, press the Tab key to move to Manage accounts, and then press Enter.

  3. In the Manage accounts pane, press the Tab key to move to the Add account button, and then press Enter.

  4. Press the Down Arrow key until you hear "Google", and then press Enter to select it.

  5. Enter your email address and then press Next.

  6. Press the Tab key twice to go to the Password box, and then enter your password.

  7. Press the Tab key to move to the Sign-in button, and press Enter.

  8. On the Connecting to a service page, press the Tab key to go to the Allow button. Press Enter to allow Windows to retrieve your email and settings from Google.

  9. When you get to the Done button, press Enter.

  10. Press Esc to close the Accounts pane and then press Esc again to close the Settings pane. The cursor moves to the Inbox pane.

  11. Press the Tab key or the F6 key to move to the other options in the Inbox pane.

Add an additional account

To add another account, do the following:

  1. Press F6 to go to the Inbox pane, and then press the Tab key until you hear "Settings button". Press Enter to open the Settings menu.

  2. In the Settings menu, press the Tab key to move to Manage accounts and press Enter.

  3. Press the Tab key to move to the Add account button, and then press Enter.

  4. Press the Down Arrow key until you hear the name of your email account type, and then press Enter.

  5. Follow the instructions to enter your email address, password, and any other required information.

  6. When you finish entering account information, press the Tab key to move to the Sign in button. Depending on the account, you might be asked for more information, such as permission for Mail to sign in to the email server.

  7. When you reach the Done button, press Enter.

  8. Press the Esc key to close the Accounts pane, then press Esc again to exit the Settings pane. The cursor moves to the Inbox pane.

  9. Press the Tab key or the F6 key to move to other options in the Inbox.

More information

Use a screen reader to write and send a new email message in Mail for Windows 10

Use a screen reader to read a message from the message list in Mail for Windows 10

Use a screen reader with Mail for Windows 10

Keyboard shortcuts in Mail and Calendar apps for Windows 10

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