Use TalkBack to manage contacts in Skype for Business for Android

With Skype for Business for Android, you can use TalkBack—the screen reader built in to Android—to manage contacts on your phone or tablet. You can find and add contacts, favorites, and groups within and outside your organization so they’re available when you want to communicate with them through voice and video calls, instant messaging, and online meetings.

Notes: 

In this topic

Open Skype for Business for Android and sign in

  1. Open Skype for Business for Android.

  2. Sign in, if necessary.

    Tip: If you did not sign out of Skype for Business for Android the last time you used it, the app opens without prompting you to sign in. For sign-in help, refer to Get started using TalkBack with Skype for Business for Android

Find people or groups, and open the contact card

To find people or groups in Skype for Business for Android, browse or search in the following places:

  • Recent list

  • Favorites

  • Contacts

  • Organization directory

  • Outside your organization

Find a person in the Recent list

The most prominent feature of the Skype for Business for Android main screen is the Recent list. This list shows details of your most recent interactions with contacts, including their names and the dates of your recent conversations or meetings.

  1. Slide down through the list of your recent Skype interactions with people.

  2. To scroll down, swipe up with two fingers. To scroll up, swipe down with two fingers.

  3. When you find the person you’re looking for, move the focus to that interaction.

  4. To open the contact card, double-tap.

Find a person or group in your Contacts or Favorites list

If someone isn’t in your Recent list, look in your Contacts or Favorites list.

  1. On the main screen, near the upper-right corner, slide until the Contacts button has the focus. You hear “View contacts and contact management screen.” Double-tap.
    The Contacts screen opens, which includes people or groups you’ve added as Favorites and as Web Contacts.

  2. Slide through the lists. Favorites are listed horizontally, in the upper part of the screen; Web Contacts are listed vertically below the Favorites.

  3. To hear more of either list, use two fingers to scroll.

  4. When you find the person or group you’re looking for, move the focus to that contact.

  5. To open the contact card, double-tap.

Find a person or group in the company directory

  1. Near the top of the main screen, slide until the Search in the company directory box has the focus. Double-tap. The search people screen opens, and the search people box has the focus.

  2. Type some or all of the name of the person or group you’re looking for. Search results are listed below the search people box.

  3. Slide down to the Search Results list, and slide across the names until the one you’re looking for has the focus.

  4. To open the contact card, double-tap.

Find a person or group in the company directory

An organization’s administrator enables or disables the Skype Directory search feature in accordance with the organization's search policy. If another organization allows it, you can add the Skype account of a person from another organization.

  • Near the top of the main screen, slide until the Search in the company directory box has the focus. Double-tap.

  • In the search people box, which has the focus, type the name or email address of the person or group you’re looking for. Slide to the email address in the Search Results list until it has the focus.

  • To open the contact card, double-tap.

Add a person to your Contacts or Favorites list

  1. In Skype for Business for Android, find and open the contact card of the person you want to add to your Contacts or Favorites list. Look in your Recent list, search in the company directory, or open a group the person belongs to.

    Tip: Although you cannot add a group to your Contacts or Favorites list, you can find a person within a group and add that person.

    The contact card includes the person’s contact information, including email address, phone numbers, and organization name. The contact card also includes buttons to make a video or audio call or to send a text message. For groups, the contact card also lists the members of the group.

  2. Slide to the upper-right corner of the contact card screen until the Add Contact button has the focus. Double-tap. The Groups screen appears.

  3. To move the focus to the group you want to add the contact to, slide down to Favorites, Web Contacts, or Other Contacts.

  4. Double-tap. The contact is added to the selected group.

Remove people or groups from your contacts or Favorites list

  1. On the main screen of Skype for Business for Android, near the upper-right corner, slide until the Contacts button has the focus. You hear “View contacts and contact management screen.”

  2. Double-tap. The Contacts screen opens, which includes people or groups you’ve added as Favorites and as Web Contacts.

  3. Slide through the lists. Favorites are listed horizontally in the upper part of the screen; Web Contacts are listed vertically below the Favorites.

  4. To hear more of either list, use two fingers to scroll.

  5. When you find the person or group you’re looking for, move the focus to that contact.

  6. To open the contact card, double-tap.

  7. Slide near the upper-right corner until the More options button has the focus. Double-tap.

  8. Slide to the Remove from contact list command. Double-tap. The contact is removed from your Contacts or Favorites list.

Learn more

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or have questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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