Use OneDrive on Windows phone

Use OneDrive on Windows phone

Here are steps and tips for the most common tasks using the OneDrive app for Windows phone.

Select your device's version of Windows from one of the tabs below:

This information applies to the Windows 10 phone version of the OneDrive app (version 17.X and earlier). If these instructions don't match what you're seeing, try Windows 10 phone version 17.X and earlier, Windows Phone 8.1, Windows Phone 7, or more OneDrive Help.

To add a personal account, enter your Microsoft account on the sign-in page. To add a OneDrive for Business account, enter the email address you use for your company, school, or other organization.

Notes: 

  • If you have a problem signing in with your work or school account, try signing in at OneDrive.com or contact your IT department.

  • To change or reset your OneDrive password, sign in to your account online at account.microsoft.com/security.

You can have both a personal account and OneDrive for Business accounts. To add an additional account:

  1. Open the OneDrive app and tap Menu OneDrive Menu in the upper left of the screen.

  2. Tap Account Settings.

  3. Tap Add Account.

  4. Select either Microsoft account (Outlook.com, Hotmail, Live.com, MSN) or Work or school account (Assigned by your organization).

  5. Tap the + icon, then on the sign-in screen, enter the email address and password you use for either your Microsoft account, or for your company, school, or other organization.

    When your organization uses SharePoint 2013, SharePoint Server 2016, or SharePoint Server 2019, the sign-in process is different from Office 365. On the sign in screen, tap Have a SharePoint Server URL? Then enter the web address of your SharePoint server to continue the sign-in process. The web address, also known as a URL, may look like http://portal.

Notes: 

  • For you to sign in to OneDrive for Business, your organization needs to have a qualifying SharePoint Online or Office 365 business subscription plan, or your organization needs to have its own SharePoint Server deployment.

  • You cannot sign in with multiple work or school accounts from the same organization.

If you have a problem signing in with your OneDrive for Business account, try using your phone's web browser to sign in at https://portal.office.com/onedrive, or contact your IT department.

Your OneDrive app in Windows 10 lets you sign in to your personal OneDrive and your OneDrive for Business accounts and then switch between the accounts you've added.

Tap Menu OneDrive Menu at the top of the screen, and then tap the account you want to use.

Note: To add another account, tap Account settings, and then Add account.

Use the same process to upload and save any file type in the OneDrive app, including documents, photos, videos, and music files.

  1. In the OneDrive app, in the folder where you want the photos added, tap Add Add photo .

  2. Tap Upload Upload icon for OneDrive for Windows 10 mobile .

  3. At Choose an app, pick the source of the file you want to upload, such as This Device or your phone's Photos app.

    Notes: 

    • On a Windows 10 PC, the Open dialog box shows files on your PC. Browse to the files you want to upload and select, Open.

    • If your phone is set to save photos automatically to OneDrive, your phone's Photos app shows photos from OneDrive as well as phone photos that have not been uploaded. Uploading a photo already in OneDrive creates a duplicate of the photo.

  4. Find the file you want to upload, select it, and then tap OK OK .

Tip: You can also upload photos and videos from your phone to the OneDrive folder on your computer with File Explorer, or Photos app import. Connect your phone to the computer with your phone's data cable, or using wi-fi or Bluetooth connection.

Note: Camera Upload can only be used on one account at a time.

  1. In the OneDrive app, tap Menu OneDrive Menu > Settings OneDrive settings > Camera upload.

  2. Under Camera upload, turn the switch On.

    To also automatically upload videos you take with your phone, turn On the switch at Include videos.

    Tip: You can upload videos automatically only if Camera upload is also turned on.

  3. Under Camera backup account, tap open the list and select the OneDrive account that you want pictures uploading to.

Tip: If you are using a metered internet connection, such as a cellular data connection, turn the switch Off at Upload on metered connections. If your connection is not metered - most wi-fi network connections are not metered - you can turn this switch on.

You can search for file or folder names, text within files, and even text and tags in photos. Tap Search Search OneDrive and type the phrase you want in the Search box.

You can add folders in the Files view, or inside any other folder in OneDrive.

  1. In the OneDrive app, in the Files view, tap Add Add photo , then tap New folder The New Folder command in OneDrive app on Windows Phone 10 .

  2. Enter a name for the new folder, then tap OK OK .

  1. In the OneDrive app, tap Select Select files , then tap the check box of one or more files you want to move, tap See more See more , and then tap Move Move files .

  2. At Move items to, tap the folder you want the files moved to, then tap Move OK .

    Tip: To create a new folder for the files you're moving, tap New folder The New Folder command in OneDrive app on Windows Phone 10 .

If you're using OneDrive, you can access your SharePoint files in the mobile app without leaving OneDrive. SharePoint sites you've recently interacted with or that you follow appear in a list located under the name of your organization. You'll also be able to see your Office 365 groups in the list, as each group will have its own team site.

To learn more, see Find your SharePoint files in OneDrive.

In the OneDrive app, open the folder you want to sort and tap Sort by Sort . You can sort by name, date, or size.

Note: Sorting works in the All Files view, or in a folder inside All Files. The Photos, Documents and Shared views sort by date only.

  1. Tap Menu OneDrive Menu > Recycle bin.

  2. Tap Select Select files and tap the check box of the files you want to recover, then tap Restore Restore icon for OneDrive for Windows 10 mobile .

Files deleted from OneDrive are kept in the OneDrive Recycle Bin for 30 days for personal accounts. The files can be restored to OneDrive before then, or you can permanently delete them from your OneDrive.

  1. Tap Menu OneDrive Menu > Recycle bin.

  2. In the Recycle Bin view, select the files you want to delete.

  3. Tap Delete Delete icon for OneDrive for Windows 10 mobile to remove the files permanently.

Note: If your recycle bin is full, the oldest items will be automatically deleted after three days. If you're signed in with a work or school account, items in the recycle bin are automatically deleted after 93 days, unless the administrator has changed the setting. See more information about how long deleted items are kept for work or school accounts.

  1. In the OneDrive app, tap Select Select files , and tap the check box of the files that you want.

    Note: OneDrive on Windows Phone currently doesn't let you download folders or OneNote notebooks.

  2. Tap More, then tap Download Download file . (You can also tap and hold the file you want to download, then tap Download.)

  3. Find and open the folder on your device where you want the downloads, and then tap Save Done adding .

    Note: On a Windows 10 PC, find and open the folder where you want the downloads, and then select Select Folder.

In the OneDrive app, tap Select Select files , then tap the check box by the file or folder you want to share and tap Share Share file .

If you want to share with a few specific people, select Invite people or Send files.

If you want to share with a large number of people, such as in a social media or blog post, select Share a link.

Invite people to share

  1. Tap Share Share file > Invite people.

  2. Under Invite people, enter the names or e-mail addresses you want. Tap Add Add photo to enter more names.

    Tip: Look under Recent contacts - the person you want to share with might be there. Just tap the name to send that person a message with a link to the file you're sharing.

  3. If you want the recipients to be able to add changes or edits, check the box at Allow editing. Uncheck that box to make the file read-only for the recipients.

    Tip: To add a note to your sharing invitation, tap the arrow at the end of Allow editing, then tap Add a quick note and type what you want to say.

  4. Tap OK OK . The recipients get an email message with a link to the document.

Share a link

  1. Tap Share Share file > Share a link.

  2. Select whether you want recipients to be able to View and edit the file, or make it View only so recipients can only read it.

  3. In the Share list, tap the app you want to use for sharing the link. You might have to scroll the list upward to see all the options.

Note: Remember that anyone who has the link can open, download and save the document, and forward the link.

Share as an attachment

  1. Tap Share Share file > Send files.

  2. In the Share list, tap the app you want to use to send the attached file.

  3. After you make this selection, the app you selected opens. Use it to share the file.

Note: Sharing as an attachment works only with individual files. To share a folder, use Invite people or Share a link.

When someone shares a OneDrive file or folder with you, you typically get an email message or a notification on your Windows device. To find the files shared with you in the OneDrive app, tap Menu OneDrive Menu > Shared.

Shared files view in OneDrive app for Android

The Shared view includes files shared with you, and files you've shared with others. When signed in with a personal OneDrive account, tap a sharer's name to find the files shared by that person.

Note: The Shared view looks different when you're signed in with a work or school account.

Mark files or folders "offline" to read them anytime, even when you aren't connected to the Internet. Online edits made to the files sync the next time your Windows device connects to the Web, so you get the latest version of the file.

Notes: 

  • Files or folders marked offline are read-only - you can edit them only when you're online. If you edit a file offline, it saves as a new file, and does not change the original OneDrive file.

  • Taking folders offline is available for Premium OneDrive with an Office 365 subscription.

  1. In the OneDrive app, select the file or folder that you want available for offline reading, then tap Keep offline Screenshot of the Keep Offine icon in the OneDrive app for Windows 10 .

  2. Files or folders marked for offline reading have the Keep offline icon in the List view. Tap the file listing anytime to open the file for reading.

Tip: Once you mark a file or folder offline, OneDrive also lists it in an Offline Files view. Tap Menu OneDrive Menu > Offline to instantly find all your offline files and folders.

To stop keeping a file or folder offline, select the offline file or folder and tap Online only Screenshot of the Online Only icon in the OneDrive app for Windows 10 .

In the OneDrive app, tap Menu OneDrive Menu > Settings OneDrive settings > Accounts. On the Accounts page, each of the accounts connected to your OneDrive app is shown, with total storage and space available for each.

To sign out of a personal OneDrive account or a OneDrive for Business account, open the app, tap Menu OneDrive Menu > Account Settings. Select the account you want to sign out of, then tap Sign Out.

First, update your Windows device. Then, make sure you've installed any available updates to the app. They'll be downloaded and installed automatically when you're on Wi‑Fi. To see available updates that haven't downloaded:

  1. Open the App Store, and then tap Updates.

  2. If updates are available, tap Update All.

If you still have problems with the app, try deleting it and then going to the App Store to download it again.

If you don't see a file you're looking for in the app, see Find lost or missing files in OneDrive.

For more help, read how to Troubleshoot OneDrive for Windows Phone app problems.

You can rate the OneDrive app or get help with the OneDrive app by shaking your phone. On other devices, select Give feedback on most pages to get help.

To add a personal account, enter your Microsoft account on the sign-in page. To add a OneDrive for Business account, enter the email address you use for your company, school, or other organization.

Notes: 

  • If you have a problem signing in with your work or school account, try signing in at OneDrive.com or contact your IT department.

  • To change or reset your OneDrive password, sign in to your account online at account.microsoft.com/security.

You can have both a personal account and OneDrive for Business accounts for Windows Phone 8.1. (To see if you have Windows Phone 8.1, open your phone's Settings and tap about.) For more, see What is OneDrive for Business? To add an additional account:

  1. Open the OneDrive app and tap Menu OneDrive Menu in the upper left.

  2. Tap Add account.

  3. On the sign-in screen, enter the email address and password you use for your company, school, or other organization.

    When your organization uses SharePoint 2013, SharePoint Server 2016, or SharePoint Server 2019, the sign-in process is different from Office 365. On the sign in screen, tap Have a SharePoint Server URL? Then enter the web address of your SharePoint server to continue the sign-in process. The web address, also known as a URL, may look like http://portal.

Notes: 

  • For you to sign in to OneDrive for Business, your organization needs to have a qualifying SharePoint Online or Office 365 business subscription plan, or your organization needs to have its own SharePoint Server deployment.

  • You cannot sign in with multiple work or school accounts from the same organization.

If you have Windows Phone 8.1, you can switch between a personal OneDrive account and a OneDrive for Business account, or between multiple OneDrive for Business accounts.

To do this, open the app, tap Menu OneDrive Menu at the top of the screen, and then tap the account you want to use. Note that you can't use multiple personal accounts with the OneDrive app.

  1. In OneDrive, in the All Files view, tap Add Add photo at the bottom of the screen.

  2. At Choose an app, pick the source of the photo or video you want to upload, such as your phone's Photos app.

  3. Find the photo or video you want to upload, select it, and then tap OK Done adding .

Notes: 

  • Camera Upload can only be used on one account at a time.

  • Photos uploaded through the Camera Upload feature will automatically be sorted by Year and Month into nested folders in the Camera Roll folder. This can be controlled by the “Organization” Settings in the Camera Upload settings page. Please note that moving, renaming, or deleting these folders is not supported or recommended at this time.

  1. Go to your phone's Settings and tap backup > photos + videos.

  2. Under Photos or Videos, select either Good quality or Best quality.

    If you don't want to automatically upload photos or videos, make sure Don't upload is selected.

Tip: To learn how to move photos and videos on your phone to the OneDrive folder on your computer, see Sync photos and videos using my computer on the Windows Phone website.

You can search for text within files and even photos. To search for text in a file or photo, type the phrase you want in the Search box.

You can add folders in the Files view, or in any other folder in OneDrive.

  1. In the view or folder where you want a new folder, tap More See More icon for OneDrive for Windows Mobile 8/8.1 , then select create a new folder.

  2. Tap Folder name and type the name you want for the folder, then tap OK Done adding .

  1. Select the files you want to move, and then tap Move Move icon for OneDrive for Windows Mobile 8/8.1 (You may have to tap More See More icon for OneDrive for Windows Mobile 8/8.1 first to see the Move icon).

    Tip: You can move folders into another folder, as well as individual files.

  2. Your Files list appears. Tap the folder you want the files moved to, then tap move items here.

Tip: To create a new folder for these moved files, at the bottom of the Files list, tap New folder. Enter a name for the new folder, then tap Create.

  1. Open the OneDrive app.

  2. Open the folder you want to sort, tap More See More icon for OneDrive for Windows Mobile 8/8.1 , and then tap sort by. You can sort by name, date, or size.

Note: Sorting works in a folder, or in the All Files view.

Files deleted from OneDrive are kept in the OneDrive Recycle Bin for 30 days for personal accounts. The files can be restored to OneDrive before then, or you can permanently delete them from your OneDrive.

  1. Tap Menu OneDrive Menu > Settings > Accounts.

  2. Select the account, then tap View Recycle Bin.

  3. In the Recycle Bin view, select the files you want to restore.

  4. To restore the files back to your OneDrive, tap Restore Restore icon for OneDrive for Windows Mobile 8/8.1

Note: If your recycle bin is full, the oldest items will be automatically deleted after three days. If you're signed in with a work or school account, items in the recycle bin are automatically deleted after 93 days, unless the administrator has changed the setting. See more information about how long deleted items are kept for work or school accounts.

Files deleted from OneDrive are kept in the OneDrive Recycle Bin for 30 days for personal accounts. The files can be restored to OneDrive before then, or you can permanently delete them from your OneDrive.

  1. Tap Menu OneDrive Menu > Settings > Accounts.

  2. Select the account, then tap View Recycle Bin.

  3. In the Recycle Bin view, select the files you want to restore.

  4. Tap Delete Delete icon for OneDrive for Windows mobile 8/8.1 to remove the files permanently.

Note: If your recycle bin is full, the oldest items will be automatically deleted after three days. If you're signed in with a work or school account, items in the recycle bin are automatically deleted after 93 days, unless the administrator has changed the setting. See more information about how long deleted items are kept for work or school accounts.

  1. In the OneDrive app, tap Select Select files , and tap the check box of the files that you want.

    Note: OneDrive on Windows Phone currently doesn't let you download folders or OneNote notebooks.

  2. Tap More, then tap Download Download file . (You can also tap and hold the file you want to download, then tap Download.)

  3. Find and open the folder on your device where you want the downloads, and then tap Save Done adding .

In the OneDrive app, tap the check box by the file or folder you want to share and tap share Share file .

If you want to share with a few specific people, select Invite people or Send files.

If you want to share with a large number of people, such as in a social media or blog post, select Share a link.

Invite people to share

  1. Tap share Share file > invite people.

  2. At Add people to share with, enter the names or e-mail addresses you want. Tap Add Add recipient to enter more names.

    Note: Look under share with a recent contact - the person you want to share with might be there. Just tap the name to send that person a message with a link to the file you're sharing.

  3. If you want the recipients to be able to add changes or edits, check the box at Allow editing. Uncheck that box to make the file read-only for the recipients.

    Tip: To add a note to your sharing invitation, tap the arrow at the end of Allow editing, then tap Add a quick note and type what you want to say.

  4. Tap send Done adding . The recipients get an email message with a link to the document.

Share a link

  1. Tap share Share file > share a link.

  2. Select whether you want recipients to be able to Edit the file, or View the file as read-only.

  3. In the Share list, tap the app you want to use for sharing the link. You might have to drag the list upward to see all the options.

Note: Remember that anyone who has the link can open, download and save the document, and forward the link.

Share as an attachment

  1. Tap share Share file > send files.

  2. In the Share list, tap the app you want to use to send the attached file.

  3. After you make this selection, the app you selected opens. Use it to share the file.

Tip: Sharing as an attachment works only with individual files. If you want to share a folder, use Invite people or Share a link.

  1. In the OneDrive for Business app, open the file or folder you want to share and tap share Share file . To share multiple files or folders, tap select Select files , tap the items, and then tap share Share file .

  2. Under Invite people, tap where it says "Type a name or email" and enter the person you want to share with. Tap Add Add recipient to enter more names.

    Note: Look under share with a recent contact - the person you want to share with might be there. Just tap the name to send that person a message with a link to the file you're sharing.

  3. If you want the recipients to be able to add changes or edits, check the box at Allow editing. Uncheck that box to make the file read-only for the recipients.

    Tip: To add a note to your sharing invitation, tap the arrow at the end of Allow editing, then tap Add a quick note and type what you want to say.

  4. Tap send Done adding . The recipients get an email message with a link to the document.

When someone shares a OneDrive file or folder with you, you typically get an email message or a notification on your Windows device. To find the files shared with you in the OneDrive app, tap Shared at the top of the app. (You may need to scroll right to see Shared.)

Shared files view in OneDrive app for Android

The Shared view includes files shared with you, and files you've shared with others. When signed in with a personal OneDrive account, tap a sharer's name to find the files shared by that person.

Note: The Shared view looks different when you're signed in with a work or school account.

In the OneDrive app, tap Menu OneDrive Menu at the top of the screen, tap Settings, and then tap your personal account to see your total storage and space available.

In the OneDrive app, tap Menu OneDrive Menu at the top of the screen, tap Settings, and then tap Options. Tap PIN, then set the slider to ON, and tap add pin. Enter and confirm the 4-digit number you want to use as the PIN.

To sign out of a personal OneDrive account or a OneDrive for Business account, open the app, tap Menu OneDrive Menu > Settings > Accounts. Once you've selected the account, tap Sign Out.

Make sure you've installed any available updates to the app. They'll be downloaded and installed automatically when you're on Wi-Fi. To see available updates that haven't downloaded:

  1. In Windows Phone 8.1, open the Store, tap more More and then tap downloads.

  2. If the OneDrive app appears, tap it for more info, or tap Update to download the app immediately over your mobile network.

If you don't see a file you're looking for in the app, see Find lost or missing files in OneDrive.

You can rate the OneDrive app, or get help, by shaking your device.

In the OneDrive app, open the settings menu, tap sign out, and then sign back in with the account you want to use.

  1. On your phone, find a photo or video you want to upload. To share a picture from an online album, you'll need to save it to your phone first. To do that, tap the picture, tap more More , tap save to phone, and then open it again from the Saved Pictures album.

  2. Press and hold the photo or video, tap share… and then tap SkyDrive (now called OneDrive).

  3. Add a caption if you want and then tap upload.

    Your photos will be uploaded at full resolution. To see these uploaded photos, in the OneDrive mobile app, tap Documents and then tap mobile uploads.

  1. In the App list, tap Settings.

  2. Flick left to applications and then tap pictures + camera.

  3. Turn on Automatically upload to SkyDrive (now called OneDrive).

    Notes: 

    • You won't be able to upload pictures automatically to OneDrive if your phone has only 256 MB of RAM. Contact your phone manufacturer for more info.

    • Pictures are uploaded at low resolution. To back up your pictures at full resolution, use the Zune software on your PC. To learn more, see Sync music, pictures, and videos. If you want to upload your pictures at full resolution, follow the steps described in "Add a photo or video".

  1. In the OneDrive app, press and hold the file or folder you want to share.

  2. Choose if you want to send a link in email or copy the link to clipboard. Then choose if you want people to only be able to view the file or edit it also.

  3. If you chose to send the link via email, follow the instructions on the screen to share the file. If you chose to copy the link to clipboard, you can now paste it in an email, text, instant message, or social network to share it with someone.

In the OneDrive app, go to settings to see your total storage and space available.

Learn more

Need more help?

Online

Get online help
See more support pages for OneDrive and OneDrive for Business.
For the OneDrive mobile app, see Troubleshoot OneDrive mobile app problems.

Email Support icon

Email support
If you still need help, shake your mobile device while you're in the OneDrive app or email the OneDrive support team. To contact OneDrive for Business support from your PC or Mac, select the OneDrive icon in the notification area or menu bar, then select More > Send feedback > I don't like something.

OneDrive for Business Admins can also view the OneDrive for Business Tech Community, Help for OneDrive for Business Admins, or contact Office 365 for business support.

Office 365 community forums

Got feedback?
OneDrive UserVoice is your place to suggest the features you’d like to see us add to OneDrive. While we can’t guarantee any specific features or timelines, we will respond to every suggestion that gets at least 500 votes.

Go to the OneDrive UserVoice.

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