Unable to preview image attachments in Outlook 2016

Important: This issue is now closed with the fix indicated below. For more information on other recent issues for your application, see Fixes or workarounds for recent Office issues.

Last updated: October 2016


You may not be able to preview an image in Outlook 2016, if the image doesn’t have the right metadata. This includes a subset of JPG images and image attachments that are PNG, GIF, TIFF and BMP.

Status: Fixed

This issue has been resolved. Please install update 16.0.7369.2024 by going to File > Office Account > Update Options >Update Now.

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See Also

Fixes or workarounds for recent issues in Outlook for Windows

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