Turn on notifications for accounts and pinned folders in Windows Mail

To enable notifications for your email accounts and pinned folders in the Windows Mail app you'll need to do the following:

Turn on notifications for your email accounts in the Windows Mail app

Turn on the main Windows notification setting:

  1. Open Settings from the Windows Start menu.

  2. Choose System > Notifications and actions.

  3. Under Notifications, turn on Get notifications from apps and other senders.

Next, you'll want to turn notifications on for Mail in the Windows settings:

  1. In the same Notifications & actions page, under Get notifications for these senders, choose Mail.

  2. Turn Notifications on.

  3. Turn on any other notification option, such as Show notification banners, Show notifications in action center, or Play a sound when a notification arrives. You can also specify the Number of notifications visible in action center and choose the Priority of notifications in action center.

Once you've enabled the notification settings you want in the Windows settings, you'll need to turn on notifications for your email accounts in the Mail app settings:

  1. Open the Windows Mail app and choose Settings.

  2. Under Settings, choose Notifications.

  3. Under Select an account, choose the account to enable notifications for. If you want to enable notifications for all your email accounts, check the box next to Apply to all accounts.

  4. Turn on Show notifications in action center.

  5. Choose any or all of these notification methods:

    • Show a notification banner

    • Play a sound

    • Show notifications for folders pinned to Start

      Note: At least one folder from your email account needs to be pinned to the Start menu in order for this option to work.

Turn on notifications for pinned folders in the Windows Mail app

Before you pin folders and enable notifications for those folders, please ensure the latest operating system and Mail app updates are installed on your PC. Once that's done, open the Windows Mail app to pin the folder and turn on notifications:

  1. Open the Windows Mail app and right-click a folder you want pinned. If the Pin to Start option is available, choose it and then click Yes when a dialog window appears asking Do you want to pin this tile to Start? If you see an Unpin to Start option instead, the folder is already pinned.

  2. In the Windows Mail app, choose Settings.

  3. Under Settings, choose Notifications.

  4. Under Select an account, choose the account to enable notifications for. This account must be the one that the folder you just pinned belongs to. If you want to enable notifications for all your email accounts, check the box next to Apply to all accounts.

  5. Turn on Show notifications in action center.

  6. Turn on Show notifications for folder pinned to Start. You can also choose to turn on any or all of these other notification methods:

    • Show a notification banner

    • Play a sound

  7. Send yourself an email to the account and pinned folder, before moving to the next section.

Next, you'll have to turn on notifications in the Windows settings:

  1. Open Settings from the Windows Start menu.

  2. Choose System > Notifications and actions.

  3. Under Notifications, turn on Get notifications from apps and other senders.

Next, you'll want to turn notifications on for Mail in the Windows settings:

  1. In the same Notifications & actions page, under Get notifications for these senders, choose Mail.

  2. Turn Notifications on.

  3. Turn on any other notification option, such as Show notification banners, Show notifications in action center, or Play a sound when a notification arrives. You can also specify the Number of notifications visible in action center and choose the Priority of notifications in action center.

  4. Scroll to the bottom of the page and verify that your email account is turned on under Group notifications.

    • If your Windows 10 version is 1607 or older, notifications for the pinned folder will be located in the Notifications & actions page, instead of being displayed at the bottom of the Mail page.

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