Turn automatic renewal on or off for Office 365 for home

When automatic renewal is turned on for Office 365 Home or Personal, you’ll be billed for your subscription on your renewal date. If you turn off automatic renewal, your subscription will expire on the date shown, and you won't be billed in the future.

I want to cancel my Office 365 Home trial

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  1. Go to the Services & subscriptions page.

  2. If prompted, sign in with the Microsoft account email and password associated with your Office 365 subscription.

  3. On the Services & subscriptions page, locate your Office 365 subscription.

  4. Do one of the following:

    • If you see a Turn on auto-renew link, choose it to turn auto-renew on.

      Turn on auto-renew.
    • If you see a Renew link, choose it to renew your subscription. This will also turn auto-renew on.

      Renew your Office 365 Home subscription.
    • If you purchased the subscription through Best Buy, you’ll see a Manage billing link. Choose it to go to the Best Buy renewal page.

      Manage billing link used to renew an Office 365 Home subscription that was purchased via Best Buy.
    • If you don’t see any of the links mentioned above, but you do see a renewal date or a notice of an upcoming charge, it means automatic renewal is already turned on and your subscription will renew on the date shown.

      auto renewal is turned on.
  5. Follow the prompts to set up automatic renewal for your subscription.

  1. Go to the Services & subscriptions page.

  2. If prompted, sign in with the Microsoft account email and password associated with your Office 365 subscription.

  3. On the Services & subscriptions page, locate your Office 365 subscription.

  4. Do one of the following:

    • If you see a Turn off auto-renew link, choose it to turn auto-renew off.

      Link for turning off autorenew for an Office 365 Home subscription.
    • If you see a Cancel link, choose it to cancel the subscription. You might be given the choice to get a refund for unused time. If you choose to get a refund, the subscription will go into reduced functionality mode immediately. Otherwise, you'll have access to your subscription until it expires.

      Link to cancel and Office 365 Home subscription.
    • If you see a Turn on auto-renew link, it means automatic renewal is already turned off.

      This is what an expiring subscription looks like when auto-renew is turned off.

    • If you don't see an option for Turn off auto-renew or an option for Cancel, and you see Paid with and None, your subscription will end on the date specified in Expires on.

      If your Office 365 trial was installed on your new PC, it will expire on the date shown
  5. Follow the prompts to turn off automatic renewal. You'll have access to your subscription until it expires.

Still need help? Contact Support

As an Office 365 subscriber, you can contact support for free to get help with account and billing issues.

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See Also

Renew Office 365 for home

Cancel Office 365 for home

Find out when your Office 365 for home subscription expires

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