Track email with read receipts

Your browser does not support video. Install Microsoft Silverlight, Adobe Flash Player, or Internet Explorer 9.

In Outlook 2013, you can request delivery and read receipts when you send a message. Why? To make sure the recipients get it and open it, if you're not sure about the email address or if the recipients check their email, or maybe you'd just like to know the message got through. Whatever the case, adding a request is easy to do.

Inside this course:

Track email with read receipts (2:21)
You can request delivery and read receipts when you send a message. Whatever your reason for wanting to do so, adding a request is easy to do.

When the receipt doesn't come (2:45)
Not receiving a delivery or read receipt can mean a lot of things. It doesn’t mean your message wasn’t delivered, opened or read. It just means that your requests weren't fulfilled.

Course summary
A brief reminder of the key points in this course.

More courses available at Microsoft Office Training.

Was this information helpful?

Great! Any other feedback?

How can we improve it?

Thank you for your feedback!

×