The Active users report

In the Office 365 admin center, you can locate lots of different types of reports, including those for Skype for Business Online. You can use the Active users report to show the total number of single users that signed in and took part in at least one peer-to-peer session or conference during the time period you select.

Caution: If you think your are getting inaccurate or incomplete reporting information, try the newly released Skype for Business activity reports. These new reports can be found in the new Office 365 admin center are replacing the Skype for Business reports that are found in the classic Office 365 admin center.

To view this report
  1. Go to the Office 365 admin center > Reports.

  2. In the Office 365 Dashboard window, under Skype for Business, click Active users.

This report looks like:

The Active Users Report

This report uses these metrics:



Active users

Shows the users who signed in and participated in at least one session, either a conference or a peer-to-peer session. Users are counted only once per time period. For example, if Ken Myer participated in four different conferences on 10/6/2015 he would count as one active user and not as four active users.

Active IM users

Shows the users that signed in and took part in at least one instant messaging (IM) peer-to-peer session or IM conference.

Active audio users

Shows the users that signed in and took part in at least one audio peer-to-peer session or audio conference.

Active video users

Shows the users that signed in and took part in at least one video peer-to-peer session or video conference.

Active application sharing users

Shows the users that signed in and used the application sharing feature, including individual application or desktop sharing sessions, at least once in a peer-to-peer session or a conference.

Active file transfer users

Shows the users that are signed in and are transferring files to other users during a peer-to-peer session.

Active dial-in/dial-out conference users

Shows the active dial-in and dial-out users that are using dial-in conferencing.

Want to know more about reporting in Skype for Business Online?

Active users are defined as users who signed in and participated in a least one Skype for Business communication session during the specified time period (daily, weekly, monthly, or yearly). Keep in mind that active users aren't the same as signed-in users or Skype for Business-enabled users. For example, suppose you have 10 users enabled for Skype for Business Online, and six of those users participate in a conference on a given day. In that case, you would have six active users for that day: six people who signed in and took part in a Skype for Business communication session. The other four users would not count as active users for that day because, even if they signed in to Skype for Business Online, they didn't participate in a peer-to-peer session or conference.

Note:  This report tracks only users from your organization. Users from other organizations are not included in the report. Neither are anonymous users.

Although it's easier to use the Office 365 admin center, you can also use the Get-CsActiveUserReport cmdlet to create this Skype for Business Online report. You can import the report data into Excel with the provided RESTful WebService API and CsConferenceDaily, CsConferenceWeekly andCsConferenceMonthly, see Using Excel to Retrieve Office 365 Reporting Data.

To view other Skype for Business Online reports, see Quick reference: Skype for Business Online reporting.

When it comes to Windows PowerShell, Skype for Business Online is all about managing users and what users are allowed or not allowed to do. Windows PowerShell, you can manage Office 365 using a single point of administration through automated and scripted actions and streamlines your daily work.

Important: Skype for Business Online reporting cmdlets are available in Exchange Online PowerShell. To connect to Exchange PowerShell, seeConnect to Exchange Online using remote PowerShell

To get started with Windows PowerShell, see these topics:

Windows PowerShell has many advantages in speed, simplicity, and productivity over only using the Office 365 admin center UI. Learn about these advantages in the following topics:

See Also

Skype for Business Online reporting

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