Text messaging notifications in Outlook Web App

Text messaging, also known as Short Messaging Service (SMS), is a way of communicating with a mobile device using the phone number of the mobile device. You can use text messaging notifications with Outlook Web App on any phone, tablet, or other device that supports text messaging.

If text messaging notifications are enabled for your account, and supported on your mobile device, you can set up Outlook Web App to send text messages to your mobile device when you miss a call, receive a voice mail message, or when a calendar event occurs.

To set up or manage text messaging:

  1. Sign in to Outlook Web App. For help, see Sign in to Outlook Web App.

  2. At the top of the page, select Outlook (or Mail). Or, select the App launcher Office 365 app launcher icon, and then select Outlook.

    Office 365 navigation options
  3. At the top of the page, select Settings Settings: update your profile, install software and connect it to the cloud > Options, and then select one of the following:

    • Phone > Text messaging > Set up notifications

      OR

    • General > Text messaging > Set up text messaging

Important    This feature is currently available in specific regions (United States, Canada, and Romania), and for specific mobile service providers within those regions. The best way to find out if your service provider is supported is to start the setup process. On the Options page, do one of the following:

  • Go to Phone > Text messaging > Turn on notifications.

    OR

  • Go to General > Text Messaging > Set up text messaging.

In this article

Turn on text messaging notifications or turn them off

Choose when to receive text messaging notifications

What else do I need to know?

Turn on text messaging notifications or turn them off

You can turn on text messaging notifications for your account, and turn them off.

Setting

Description

Turn on notifications

If you see Turn on notifications or Set up text messaging, text messaging notifications aren’t turned on for you yet. To turn them on, start the setup process and follow the instructions.

Delete settings

If you see the Delete settings button, text messaging notifications are turned on.

To turn off text messaging notifications, click Delete settings.

To change the phone number that’s used for text messaging notifications, click Change notifications phone number or Edit text messaging settings and follow the instructions.

Choose when to receive text messaging notifications

After you turn on text messaging notifications, you need to specify when you want to receive notifications.

If the person who manages your email has enabled the Text Messaging feature and you’ve turned on text messaging notifications for your account, the following settings are displayed.

Setting

Description

Change notification phone number or Edit text messaging settings

Use this option to change the phone number for which you have turned on text messaging notifications.

Set up calendar notifications

You can set up your account to send you a text message when you receive a meeting request, update, or cancellation. After you've set this up, you'll receive a text message with the meeting information as well as the event type (meeting request, update, cancellation, or reminder). You can also set up your account to send you a daily agenda summary by text message at a specified time each day. For detailed information about these settings, see Calendar notifications.

Set up voice mail notifications

If voice mail is supported for your account, you can set up your account to send you a text message when you miss a call or receive a voice message. After you've set this up, if you miss a call, you'll receive a text message that includes the date and time of the missed call and the phone number or contact name of the caller. If you receive a voice message, you'll receive a text message that includes the date and time of the voice message, the phone number or contact name of the caller, and the length of the voice message.

Set up email notifications using an Inbox rule

You can set up your account to send you a text message when you receive an email message that matches a condition or a set of conditions. For example, you receive a text message every time you receive an email message from a particular person. The text message will contain the sender's name, the subject, and the first few lines of the email message.

What else do I need to know?

Your mobile service provider will charge for each text message you send, including those sent and received via Outlook Web App.

See Also

Calendar settings

Applies To: Outlook Web App, Microsoft Outlook Web App for Office 365 operated by 21Vianet - Small Business, Outlook Web App for Office 365, Outlook on the web for Office 365 Business



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