Switch from Office 365 Personal

The steps for switching from Office 365 Personal vary slightly depending on the type of subscription you’re switching to as well as whether you already have a product key. Choose the procedure that's right for you.

Note: Your Microsoft account can have only one subscription associated with it. If you use the same Microsoft account to buy or redeem multiple Office 365 subscriptions, you'll extend the amount of time for your subscription, up to a maximum of 5 years.

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Complete these steps if you currently have Office 365 Personal and you want to convert it to an Office 365 Home subscription.

  1. If you got a physical box or card, look for your 25-character product key.

    If you didn’t get a physical box or card, check your email for a receipt including the product key.

    Box and card
  2. Go to https://office.com/setup and, if prompted, sign in using the Microsoft account that’s associated with your Office 365 subscription.

    Tip: It’s important that you use the same Microsoft account that you use to sign into your current Office 365 subscription because this determines which subscription will be upgraded.

  3. Enter your product key. When selecting your country or region, we recommend that you choose the country or region where you live or do your banking.

  4. Follow the steps to complete the conversion process.

    Your subscription is extended and the new expiration date appears.

Complete these steps if you currently have Office 365 Personal and you want to convert it to an Office 365 University subscription.

  1. If you got a physical box or card, look for your 25-character product key.

    If you didn’t get a physical box or card, check your email for a receipt including the product key.

    Box and card
  2. Go to https://office.com/setup and, if prompted, sign in using the Microsoft account that’s associated with your Office 365 subscription.

    Tip: It’s important that you use the same Microsoft account that you use to sign into your current Office 365 subscription because this determines which subscription will be upgraded.

  3. Enter your product key. When selecting your country or region, we recommend that you choose the country or region where you live or do your banking.

  4. On the Academic Verification page, verify that you’re a student. To verify your eligibility, choose one of the verification methods, enter your information, and then choose Verify.

    Tip: If verification fails, go to step 2 and re-enter your product key.

    Academic verification page.
  5. The Subscription extended page appears and shows the new date that your subscription ends. Choose Next to continue to your My Office Account page.

To switch from Office 365 Personal to Home if you don’t already have a product key, do the following:

  1. Go to the Office 365 Home page.

    Important: If you’re already signed into microsoftstore.com with a Microsoft account that‘s different than the one you use to sign into your Office 365 subscription, sign out before you continue.

  2. Choose Buy and download now.

    Buy and download now button.
  3. Choose Checkout.

    Checkout button.
  4. If you’re not signed into microsoft.store.com, you’ll be prompted for your username and password. It’s important that you sign in using the same Microsoft account that you use to sign in to your current Office 365 subscription because this determines which subscription will be upgraded.

  5. Choose Place order.

    Place order button.
  6. Choose Install Office to go to your My Office Account page in Office 365.

    Install Office button on the My Office Account page.
  7. Your My Office Account page is displayed. Your new expiration date is listed in the Manage account section.

    Your subscription's new expiration date is displayed in the Mnage account section of your My Office Account page.

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See Also

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