Special offer for customers with Office 2016 and Office 2013 standalone applications

In some instances, Office 2016, cannot coexist on the same computer with certain stand-alone Office 2013 applications. To resolve this issue, you'll need to upgrade your standalone applications to the Office 2016 version of the products. Office admins should contact support and open a support incident and they will assist you with obtaining a free upgrade for your qualifying standalone applications. See Contact Office 365 for business support - Admin Help.

This offer is subject to the following terms and conditions:

For Deferred Channel customers, this offer expires in February 2017. For Current Channel and First Release for Deferred Channel customers, this offer is no longer needed.

You must have at least one of the qualifying standalone Office 2013 products, plus one of the qualifying Office 365 products in the table below:

Qualifying Office 2016 products on Deferred Channel

Qualifying standalone Office 2013 products

  • Office 365 E3

  • Office 365 E4

  • Office 365 E5

  • Office 365 Business

  • Office 365 Business Premium

  • Office 365 Small Business Premium

  • Project Standard 2013

  • Project Professional 2013

  • Visio Standard 2013

  • Visio Professional 2013

  • Word 2013

  • Excel 2013

  • PowerPoint 2013

  • Outlook 2013

  • Publisher 2013

  • Access 2013

  • Office 365 trial subscribers are not eligible for this offer.

  • This offer only applies to standalone Office 2013 products purchased via an authorized Microsoft retailer; standalone Office 2013 products purchased via Microsoft volume licensing agreements are excluded from this offer.

  • This offer is valid in any country or region worldwide, excluding Japan, and excluding Office 365 operated by 21Vianet in China.

  • Check the Office 2016 system requirements before claiming your offer.

  • Microsoft reserves the right to deny any offer request that it deems to be fraudulent.

Share Facebook Facebook Twitter Twitter Email Email

Was this information helpful?

Great! Any other feedback?

How can we improve it?

Thank you for your feedback!