Sort communication history items in Business Contact Manager

Note: The information in this topic applies to Business Contact Manager for Outlook items only.

When you view your communication history items in the Communication History folder, or in the Communication History view of any Account, Business Contact, Opportunity, or Business Projectrecord, you can sort them in a number of different ways.

Sort communication history items in the Communication History folder

  1. On the Business Contact Manager menu, click Communication History.

  2. On the View menu, point to Current View, and then click one of the following options: By Linked To, Chronological, Communication History Item List, or Created By.

Note: You can also change the view by clicking the heading of the column that you want to sort by.

Sort communication history items in the Communication History view of a record

  1. On the Business Contact Manager menu, click Accounts, Business Contacts, Opportunities, or Business Projects.

  2. Open the record you want to view.

  3. On the Ribbon, in the Show group, click History.

  4. In the Communication History view, in the Communication history items section, in the View list, click one of the following options: By Linked To, Chronological, Communication History Item List, or Created By.

Note: You can also change the view by clicking the heading of the column that you want to sort by.

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