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Let your users contact external Skype or Skype for Business users
You can let people who are using Skype for Business contact users from outside your organization and add them to their list of Skype for Business contacts. After they add them to their contact list, they can see if they are online and IM with them, hold meetings and share desktops. For instructions see:
Improve call and video quality
Are your users experiencing dropped calls? Is the quality of audio, video, and application sharing poor? Skype for Business is greatly impacted by the quality of end-to-end network connectivity. For the best experience, it is important to make sure there is a high-quality connection between your company network and Skype for Business Online. To learn more, see Tune Skype for Business Online performance.
Set up Skype for Business Online
Fix problems for your users
Help your users get started quickly!
Discover Skype for Business: Training resources for your users
For more articles for users, see Skype for Business Help.