Skype for Business 2016 Quick Start

Skype for Business makes it easy to connect and collaborate with coworkers and business partners around the world:

  • Start instant message conversations and voice or video calls.

  • See when your contacts are available online.

  • Schedule and join meetings.

  • Present your screen during meetings, or give control to others.

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Download / install

Skype for Business is typically installed with Office 365. If you have Office 365 but don't already have Skype for Business and need to install it, see:

Photo of Skype for Business running on a laptop.
Sign in to Skype for Business
  1. Enter your work or school account.

  2. Enter your password.

  3. Select the Save my password check box if you'd like Skype for Business to save your password, so you don't have to enter it each time you sign in.

  4. Select Sign In.

Screenshot of the Skype for Business sign-in screen.
Set up your audio device
  1. From Options The Skype for Business Show Menu arrow. select:

    Tools > Audio Device Settings.

  2. Below Audio device, select the device you want and customize the settings:

    • Speaker - Select Play Play , and drag the slider to adjust the volume.

    • Microphone - Speak to test the volume, and drag the slider until the progress bar reaches the middle of the test area.

    • Ringer - Select Play Play , and drag the slider to adjust the volume.

  3. Select Check Call Quality and follow the prompts to record and play a short message.

  4. Adjust the audio settings and select OK.

Customized settings--speaker, microphone, ringer--for audio device
Set up your video device
  1. From Options The Skype for Business Show Menu arrow. select:

    Tools > Video Device Settings.

  2. Below Video device, select the camera you want.

  3. Adjust the camera angle to center your image in the preview pane.

  4. Select Camera Settings if you want to adjust the video processor or camera controls.

  5. Select Crop and center my video in meetings to focus and zoom in on your face during video conferences.

  6. Select OK.

Screenshot of the Video Devices page of the Skype for Business Options dialog box.

Find and add a contact

Connect with people in your organization, or with friends who have Skype accounts.

  1. On the Contacts tab, in the Find someone box, type a name or email address.

  2. In the search results, right-click the person you want to add, and select Add to Contacts List.

  3. Select the contact group you want to add the person to, if you have contact groups set up.

When you add a person to your contact list, they receive a notification. External contacts must accept your invitation before you can see their availability.

Screenshot of the Skype for Business window while searching for a contact to add.

Start an Instant Message (IM)

  1. On the Contacts tab, point to a contact's picture, and then select Send an IM Send an IM to contact .

    To add others, select Invite More People Invite More People in the upper-right corner.

    Tip: To IM with multiple people, you can also press Ctrl and select each contact. Then right-click and select Send an IM.

  2. Type your message.

  3. Select Send Send or press Enter.

The Skype for Business quick menu with the IM icon active.

Start a voice or video call

Quickly place a call to any online contact.

  • Point to a contact's picture and select Call Call contact or Start a video call Start a video call with contact .

  • To add voice or video to an existing conversation, select Call Call or Video Call Video Call .

Note: If you don't have a camera, the video call options are not available.

The Skype for Business quick menu with the Call icon active.

Receive a call

Select an option:

  • Select Answer to accept the call.

  • Select Ignore to dismiss the call and send it to voice mail, if available.

  • Select Options and then select:

    • Reply by IM to dismiss the call and start an instant message session with the caller.

    • Set to Do Not Disturb to dismiss the call and change your status.

    • Answer With Audio Only to answer a video call without sending or receiving video.

End a call
  • Select Hang Up Hang Up or press Ctrl+Enter.

Note: To end an instant message, close the conversation window.

Screenshot of a call notification with the Options menu open.

Share your desktop or a program

In a conversation window or messaging window:

  1. Select Share Content Share Content and select an option:

    • Share your Desktop to show the entire contents of your desktop.

    • Share a Window and double-click the program or window you want to display.

      The Currently sharing tab and yellow border around the shared content appears.

  2. Select Stop Sharing when you're done.

Screenshot of the open Share Content menu.

Send a file in an IM

  • Drag the file from File Explorer to the conversation window, or

  • Copy the file or image you want to send, and paste it into the conversation window.

    Everyone in the conversation receives a notification, which they can accept or decline.

Send a file when you’re not in a conversation

  1. Select the contacts from your contacts list.

  2. Drag the file onto the selection.

    The selected contacts receive a notification, which they can accept or decline.

Screenshot of an IM window with an incoming attachment.

Change your presence status

Your presence status is automatically set based on your Outlook calendar. To manually change it:

  • Select the status arrow below your name.

  • Select the presence indicator you want to display.

  • To undo, or have Skype for Business automatically update your status, select Reset Status.

For more information, see Change your presence status in Skype for Business.

Screenshot of the Skype for Business window with the Status menu open.

Join a Skype for Business meeting

There are multiple ways to join a Skype for Business meeting:

  • Select the Meetings icon in the Skype for Business window, and then double-click the meeting to join.

  • Select Join Skype Meeting in an Outlook meeting request.

  • Select Join Online in an Outlook meeting reminder.

Screenshot of the Meetings tab of the Skype for Business window.

Schedule a Skype for Business meeting

In Outlook or Outlook Online:

  1. Open your Outlook calendar.

  2. Select Home > New Skype Meeting.

  3. Complete the meeting request.

Tip: Before you send the meeting request, set options, like who can get into the meeting directly, and who has to wait in the virtual lobby. For more, see Set up a Skype for Business Meeting in Outlook.

Skype for Business Schedule Meeting
Get help with Skype for Business
  1. From Options The Skype for Business Show Menu arrow. select:

    Help > Skype for Business Help.

  2. In the Search box, type what you want help with.

  3. Select Search The Office Support site Toggle Search button. .

Screenshot of the results of a search for Skype For Business Contacts on the Office Support site.
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