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For most Microsoft 365 subscriptions and versions of Office (2013 and later), you need to associate an account with your product. This is the account you use to sign in to Microsoft365.com and what you use to install or reinstall the apps, or to manage your subscription. Depending on your product, this account can be a personal Microsoft account (such as Hotmail.com, Outlook.com, Live.com), or a work or school account assigned by someone in your organization.

Note: Some products purchased through an employee Microsoft Workplace Discount Program (formerly known as Home Use Program) benefit or volume license versions (managed by an organization's IT department) might not require an account. The information below doesn't apply to these Office versions or Microsoft 365 subscriptions.

Sign in to the dashboard for your account

  1. Open a desktop app like Word or Excel, or go to Microsoft365.com.

    Tip: You might be prompted to sign in. Make sure to sign in with the account associated with Microsoft 365 or Office. If you can’t remember which email address you associated with your subscription or Office product, see I can't remember the Microsoft account I use with Microsoft 365.

  2. From the header, select your Account manager.

  3. Depending on your account type, select My Microsoft account or View account.

  4. Your account dashboard is displayed and what you can do next depends on if you're signed in with a Microsoft account, or a work or school account.

    Select the tab below for the type of account you're signed in with.

If you selected My Microsoft account, the Microsoft account dashboard will open. This is where you manage your Microsoft account and any Microsoft products associated with this account.

On the Microsoft account dashboard, select Services & subscriptions to view all Microsoft products associated with this account. 

  • For non-subscription versions of Office (such as Office 2013 and later):
    Find your Office product and select Install. Follow the prompts to install or reinstall the desktop apps.

  • For Microsoft 365 Family or Personal subscriptions:
    Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps.

    On the Microsoft 365 subscription tab, select Manage. From here you can:

    • Renew your subscription with a prepaid code or card

    • Cancel a subscription

    • Turn recurring billing on or off

    • For Microsoft 365 Family subscriptions, you can start sharing your subscription, and add or remove people you're already sharing with. If you're not the subscription owner, you can see who's sharing Microsoft 365 with you, or choose to leave the subscription.

If you selected View account, the My Account dashboard for your work or school account will open. Here you can:

  • Install and manage your apps. On the Office apps card, select Manage, and select Install to install or reinstall the latest desktop apps, or other apps such as Project or Visio. (An install option is available as long as your admin assigned you a license and gave you permission to self-install.)

  • Manage your devices.

  • View your subscriptions, and any other licenses assigned to you.

Note:  For Microsoft 365 admins only    If you're the Microsoft 365 admin in your organization, you control what you want your users to have access to. Go to the Microsoft 365 Admin help center for more information about setting up users.

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