Sign in on your IP desk phone

After you put together your Skype for Business (Lync) Phone Edition IP desk phone, sign in to get started. Skype for Business (Lync) Phone Edition lets you use your phone to make and manage calls, view Skype for Business (Lync) contact and presence information, change your status, join Skype for Business (Lync) Meetings, and more.

Note:  For details about how to assemble and use your phone running Skype for Business (Lync) Phone Edition, see the user guide that came with your phone or the manufacturer’s website. Website links are provided in the section “Supported IP desk phones,” later in this topic. If you find you need additional details, contact the manufacturer.

Your sign-in methods are as follows:

Sign in by using a

If you have

You’ll get

USB cable

Any supported IP desk phone

An Office 365 or corporate Skype for Business (Lync) account

A computer with Skype for Business (Lync) installed on it

A USB cable

Simplified sign-in

Full access to the phone’s Skype for Business (Lync) Phone Edition features and full functionality

PIN

An Aastra 6725ip desk phone, HP 4120 IP Phone (desk phone), or Polycom CX600 IP desk phone

A corporate Skype for Business (Lync) account

Important:  Office 365 users and Polycom CX700 users cannot sign in via a PIN.

Limited access to voice mail, calendar, and call logs, as well as some reduced functionality

Directly

A Polycom CX700 IP desk phone

An Office 365 or corporate Skype for Business (Lync) account

Important:  Aastra 6725ip, HP 4120 IP Phone, and Polycom CX600 users cannot sign in directly.

Simplified sign-in

Limited access to voice mail but full access to the phone’s other Skype for Business (Lync) Phone Edition features and full functionality

Note:  For a list of supported IP desk phones and information about each, see “Supported IP desk phones,” later in this topic.

Sign in by using a USB cable

  1. Make sure you’re signed in to Skype for Business (Lync) on your computer. (Start >All Programs > Microsoft Lync > Lync 2013 >Sign in).

Note:  If you need help signing in to Skype for Business (Lync), see this topic if you use Office 365: Sign in to and out of Lync.

  1. Connect the USB cable from your phone to your computer.

  2. On your computer, when prompted, type in your user name and password. Enter your user name as follows:

    • If you use Office 365, type your user name as username@domain.com. For example, bobk@contoso.com

    • If you use a corporate Skype for Business (Lync) account, type your user name as domain\username. For example, contoso\bobk.

      The phone begins the sign-in process.

Sign in by using a PIN

Important:  Office 365 users cannot sign in via a PIN, and neither can Polycom CX700 users. See the other sections for sign-in details that apply to you.

  1. If you have your sign-in PIN, skip to Step 3. If you don’t, do one of the following:

Note:  Your sign-in PIN is not the same as the PIN you use to unlock your phone, which you set up during the desk phone setup process.

  • Open a Skype for Business (Lync) Meeting request in Microsoft Outlook, and click the Forgot your dial-in PIN? link in the body of the meeting request.

  • Open the Dial-in Conferencing Settings and PIN Management webpage that your workplace technical support provided. The web address should look something like this: https://im.contoso.com/dialin.

  • On the Dial-in Conferencing Settings and PIN Management webpage, under Personal Identification Number (PIN), click Sign In, click Sign In again, and then create or reset your PIN.

  • On your phone, on the Welcome screen, select No.

  • Enter your phone number or extension, and then select Next.

  • Enter your PIN, and then select Sign In.

Sign-in directly to your phone

Important:  Only Polycom CX700 users can sign in directly to their phone.

  • When your phone tells you that a connection has been detected, on your computer, type in your user name and password. Enter your user name as follows:

    • If you use Office 365, type your user name as username@domain.com. For example, bobk@contoso.com

    • If you use a corporate Skype for Business (Lync) account, type your user name as domain\username. For example, contoso\bobk.

Supported IP desk phones

Supported phone

Learn more from the

Aastra 6725ip desk phone

Overview and Resources sections of the Aastra 6725ip page on the Aastra website

HP 4120 IP Phone (desk phone)

Overview, Features, and Resources tabs on the HP 4120 IP Phone page on the HP website

Polycom CX600 IP desk phone

Overviews and Resources tabs on the Polycom CX600 page on the Polycom website

Polycom CX700 desk phone

Overviews and Resources tabs on the Polycom CX700 page on the Polycom website

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