Setting up your Yammer network (Yammer admin guide)

The following sections provide a step‐by‐step walkthrough of the Admin Tools. To access them, click on Admin in left navigation bar of your Yammer network, and click Success Center. From there you can access all Admin controls.

This article is part of the Yammer admin guide

Setting up your Yammer network    

Managing your Yammer users

Monitoring your Yammer data

Additional Yammer features

Yammer security FAQ

Yammer technical readiness checklist


Yammer provides you with a step‐by‐step guide within the Admin Tools to help you set up your new network, which you can access from Network Admin > Success. From this page, you can follow the New Network Checklist for recommended steps to set your network up for success. You can also click Start Here to access the Yammer Success Site, your resource library for product training, IT integration guides, and community tips to engage your network.


Yammer’s admin capabilities let you easily set up your network to meet the needs of your company and users. You can access these settings directly from Network Admin > Configuration.


Here, you can specify the name of your network and customize the Message Prompt displayed in the Publisher.

Email settings

Here, you can specify the default settings for message delivery and email notifications.

Enabled features

Yammer features and applications are designed to enhance the way companies and users communicate and collaborate. These are enabled by default unless otherwise noted below, and you can change whether they are enabled or disabled any time by going to Network Admin > Configuration.

File and Image Attachments:    Any number of files and/or images can be attached to any message or reply, with each file size limited to 5 GB. By default, file attachments are enabled. Clearing this setting disables this feature; however, existing attachments are not be affected.

Note: Yammer's maximum dimensions for images are 7680 pixels wide and 4320 pixels high. You'll get an error if you try to upload an image that is wider or taller than that size.

To Delete Files:   Network Admins can delete any file, and Group Admins can delete files posted to the groups they administrate. Network Admins can do so by clicking on Files under the three dots in the top navigation bar. This brings up the Files directory, where each file can be deleted by selecting from the drop-down menu to the right. Group Admins can similarly delete Files posted to a group by visiting the Files tab within the group they administrate.

3rd Party Applications:    Yammer’s growing network of partners and developers continue to build third-party applications using the Yammer API. The current list, which includes integrations with Microsoft SharePoint, Microsoft Dynamics, Salesforce, and many more business applications can be found in the App Directory by clicking on the ellipsis (three dots) in the top navigation and selecting Apps from the drop-down menu. Clearing this setting disables the ability for users to add or access these applications. Note that Verified Admins retain access to apps that were added prior to disablement.

Inline Video Player:    Yammer uses Azure Media Services to make videos viewable within the network. For more information, see Azure Media Services.

Org Chart:    The Yammer Org Chart is built from the reporting relationships each user adds to their user profile. This helps other users understand the management structure and company relationships of their coworkers. Clearing this setting disables this feature so that users cannot view Org Charts in Yammer.

Message Translation:    Give users the option to translate messages from thirty-three available languages into the network’s default language. To enable this feature, the network admin must accept a Terms and Services agreement in order to leverage Microsoft’s proprietary translation technology. Please note: This is disabled by default.


Customizing your network by adding your own company logo and a custom header is a great way to build user comfort and familiarity with Yammer. This also signals to employees that Yammer is an approved and trusted application for your company. You can custom brand your network within Network Admin > Design.

Select network colors

Under Select Network Colors, you can click among the options to see what your network header might look like in different colors. Or, if you prefer, you can enter color hex codes for the Header Background Color and the Header Text Color (Desktop App only). Please note that choosing a custom color for your header text applies only to the desktop application–on the web, text color is automatically selected (either black or white) based on the color of the header background.

Select logo for Yammer emails

The logo you upload here will appear on all emails sent from your Yammer network to your users. Now click Save , and voilà! your network is now custom branded. Pretty, ain’t it?


Under Network Admin > Admins, you’ll find a listing of all admins for the network. Non‐admin users will only see a listing of admins in the All Company group, and have the option to follow/unfollow those admins. Admins will see a listing of admins and have options to appoint additional admins or remove a current admin. Verified admins will have the additional option to Grant or Revoke verified admin privileges.

Usage policy

Determining your Usage Policy and requiring users to accept it can help ensure activity on Yammer is positive, constructive, and in line with your company policies and culture. Once you create or change your Usage Policy, it will appear as a link in users’ home screens and can be displayed as a pop up that users must accept before entering the network. You can also set a usage policy reminder to be visible in the right sidebar. You can enter or modify your Usage Policy within Network Admin > Usage Policy, using HTML code to format if desired. All basic HTML tags including image tags, links, and basic formatting are allowed within the usage policy. (Note that JavaScript is not allowed.)

Tips for creating your usage policy

For best results, we recommend that your usage policy:

  • Is primarily positive and explanatory (and not just a list of "don'ts").

  • Encourages usage by providing positive examples and suggestions.

  • Requires that content be office‐appropriate.

You can also add HTML links to relevant company policy information and to Yammer training resources.

Sample Yammer acceptable use policy

Welcome to Yammer! Our goal is to provide a collaborative environment to connect with colleagues and bridge various departments and geographic locations to share meaningful information.

Your activity in this network is governed by the following requirements:
  • Everything in Yammer stays in Yammer! (No public posts or Tweets, and so on).

  • Please do not post confidential information into the main feed.

  • Be respectful to other members. It is acceptable to disagree, but please do so in a respectful manner.

  • Add value with each post.

  • You are responsible for the material you post to Yammer.

  • It is important to substantiate ideas, but please keep messages brief and to the point.

Get started by following these best practices:
  • When you first join, select the colleagues you want to follow. Posts from these colleagues will appear in your Following feed. To see all company posts, select All.

  • Fill out your profile information. Complete the Expertise and Education sections, and be sure to add a profile picture.

  • Customize your email preferences in the Notifications section.

  • Before asking a question, use the search bar and explore the Topics feed to explore existing content. This will help limit repetitive messages.

  • Browse the Group directory and join Groups that you find important. If a specific Group does not exist, start a new one and invite members of your team to contribute messages. For best results, use Groups as a replacement for existing email listservs.

  • Add Topics, Links, pictures, and Events to posts when applicable.

  • Use the Yammer FAQ's, and How To Guide to help clarify common concerns.

  • Take time to explore Yammer. You’ll get the hang of it!

Post a Question or send a Direct Message to [Network Admin] with any specific questions.

External networks

As previously described, an external network can be created as an extension of any Yammer Internal/Home network. External networks are essentially their own networks. They have Admin capabilities and operate much the same as Internal Networks. However, external networks differ in that they are used to enable collaboration between members of the Home Network and external parties outside of the organization (e.g., customers, suppliers, partners). External parties (with external email addresses) must be invited into or request access to an external network. Upon joining, they can only see content posted specifically to that external network (i.e., they will not have access to another organization’s Home Network).

So you want to create an external network?
  1. Awesome. Navigate to Networks in the left navigation bar, and click Create a New Network. From here you can:

    • Create a Network Name:    Provide a unique name for your network, which will now have its own email address and URL.

    • Provide a Description:    A clear and succinct description ensures users understand the basic purpose of this network.

    • Add a Network Image:    Upload a thumbnail image or logo that represents the new network.

    • Set Permissions:    Select whether membership is Open (where all members can invite new members) or Closed (where only Admins can invite new members). You can also select whether or not members of your company’s Home Network can join without an invitation.

    • Require Admin approval for users to join other companies’ External Networks:    Selecting this box requires users to request approval before joining external networks.

  2. Once you click Create Network, you’re taken to a new page to confirm your external network information.

  3. Click Save, and your network will be set up and ready to use. Click Add in the top navigation bar to start inviting people to join your external network.

You can visit the Network Admin menu to further configure and design your external network by following the same configuration process as you did for your Home Network (see the Design section of this guide).

Configuring external network settings

To configure external network settings, visit Network Admin > External Networks. Here, you can decide who is allowed to create external networks: any member of the network or only admins. (The default setting is to allow any user to create an external network.) There are also check boxes for deciding the following items:

  • Require Admin approval for users to join other companies’ external networks:    Selecting this box requires users to request approval before they joinexternal networks created by other organizations.

  • Disable the Related External Networks directory:    The Related Networks directory is a list of external networks to which one or more of your users belong. Selecting this box removes this directory from the External Network page.

  • Disable the Our External Networks directory:    The Our External Networks directory lists all external networks attached to your Yammer network. Select this if you would like to prevent users from being able to view and requesting to join external networks.

Next article: Managing your Yammer users (Yammer Admin Guide).

See Also

Yammer Admin Guide

Yammer admin center

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