Set up email on iPhone, iPad, or iPod Touch

Set up and access your email, calendar, and contacts on an Apple iPad, iPhone, or iPod Touch.

Select the app you want to use to set up your email account: Outlook app | Built-in iOS mail app

More resources: Set up email using Outlook on a PC or Mac | Set up Office on your iPhone or iPad | Additional Office 365 apps for iPhone or iPad | Office 365 mobile setup - Help

Set up email using the Outlook for iOS app

Note   Outlook for iOS requires iOS 8.0 or higher. App availability also varies by country. Find out what's available in your country. If the app is incompatible with your device, you can add your mail account by using the mail app that comes with your device. See Set up email using the iOS mail app.

  1. Do you have Outlook for iOS installed on your device?

    • If it's not installed on your device, download Outlook for iOS from the Apple Store, open it, swipe through the introductions, and then tap Get Started.

    • If it is install on your device, open the app, tap Settings > Add Account.

  2. On the Add Account page, select the type of mail account you want to add:

    Outlook.com accounts
    1. Tap Outlook.com if you have an Outlook email account ending with @outlook.com, @hotmail.com, @msn.com or @live.com. This includes international domains like @outlook.co.uk or any custom domains hosted on Outlook.com.

    2. Enter your full email address, for example <someone>@outlook.com, type your password, and then tap Sign in.

      The account will be added, and Outlook for iOS will begin syncing.

    Office 365 for business work or school accounts
    1. Tap Office 365 if you have a work or school account in Office 365 for business.

    2. Enter your full email address, for example tony@contoso.com, type your password, and then tap Sign in.

      Note   If you previously selected Exchange to set up your account you may receive a message about security upgrades and you need to re-sign in. Follow the prompts and sign in with your full email address and password.

      Once the account is added Outlook for iOS will begin syncing.

    Exchange-based accounts
    1. Tap Exchange if you're using an Exchange-based mail account.

    2. Enter your full email address, for example tony@contoso.com, type your password, and then tap Sign in.

      The account will be added, and Outlook for iOS will begin to sync to the email account.

    Tap one of the other options if you have a different mail account. For example, tap Gmail if you want to add a Gmail account.

Note   If you get a time-out message, your password or other information might be incorrect. Retype the information, and then try again.

To learn more about using Outlook for iOS, see Frequently asked questions about Outlook for iOS and Android.

Set up email using the iOS mail app

Select the type of account you want to set up.

Set up an email account ending with @outlook.com, @hotmail.com, @msn.com or @live.com
  1. Tap Settings > Mail, Contacts, Calendars > Add Account.

  2. In the Add Account page, tap Outlook.com.

    Note   This includes international domains like @outlook.co.uk or any custom domains hosted on Outlook.com.

  3. Enter your full email address and password, and then tap Next.

  4. By default, Mail, Contacts, and Calendar information are synchronized. Tap Save.

Set up an Office 365 for business or other Exchange-based email account
  1. Tap Settings > Mail, Contacts, Calendars > Accounts > Add account > Email.

  2. In the Add Account page, tap Exchange.

  3. Enter your full email address, for example tony@contoso.com, and your password, and then tap Next.

    If the device can't find your settings, you need to add them. If you have an Office 365 Exchanged email account in Server, enter outlook.office365.com, and then add your Username and Password. This is the same username and password you use for work or school.

  4. By default, Mail, Contacts, and Calendar information are synchronized. Tap Save.

  5. If you're prompted to create a passcode, tap Continue and type a numeric passcode. If you're prompted and don't set up a passcode, you can't view this account on your device. You can also set up a passcode later in your settings.

    Note   If you get a time-out message, your password or other information might be incorrect. Retype the information, and then try again.

Note    You might need to need to wait ten to fifteen minutes after you set up your account before you can send or receive email.

Set up a POP or IMAP email account on an iPhone or iPad
  1. Select Settings > Mail, Contacts, Calendars > Accounts > Add account > Email.

    Note   If you are setting up a POP account, only your email will sync to your device. All your calendar and contacts remain stored on your local computer.

  2. Select Other > Add Mail Account.

  3. Type in your name, email address, and password.

    If you're using a POP3 or IMAP account you might need to add or verify your IMAP or POP, SMTP server names, ports, and encryption methods to complete the setup. If you need help finding the necessary settings, contact your email provider.

    If you're adding your work or school account and your organization uses Office 365 for business to host your email, the settings are listed in the table below.

    Type of server

    Server name

    Port

    Encryption method

    POP3 (incoming server)

    outlook.office365.com

    995

    SSL

    IMAP4 (incoming server)

    outlook.office365.com

    993

    SSL

    SMTP (outgoing server)

    smtp.office365.com

    587

    TLS

  4. Tap Save.

Related information

  • You can also use the browser on your device to check your email account ending with @outlook.com, @hotmail,com, @msn.com or @live.com. Go to http://m.mail.live.com, and sign in to your email account.

  • References to Outlook email accounts ending with @outlook.com, @hotmail.com, @msn.com, or @live.com also include international domains like @outlook.co.uk or any custom domains hosted on Outlook.com.

See Also

Office 365 install and setup - Help

Set up email in Outlook 2016 for Mac

Add an email account to Outlook for Mac 2011

Applies To: Office 365 End User, Office 365 Admin, Office 365 Small Business Admin



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