Set up email on an Android phone or tablet

Set up and access your email, calendar, and contacts on your Android device.

Select the app you want to use to set up your email account: Outlook app in Google Play | Built-in Android mail app

More resources: Set up Office Mobile and OneNote on an Android phone | Set up Office on an Android tablet | Additional Office 365 apps for Android | Office 365 mobile setup - Help

Set up email using the Outlook for Android app

Note   Outlook for Android requires a device running Android 4.0 or later. App availability varies so find out what's available in your country. If the app is incompatible with your device, you can add your mail account by using the mail app that comes with your device. See Set up email using the Android mail app.

  1. Do you have Outlook for Android installed on your device?

    • If it's not installed on your device, download Outlook for Android from the Google Play Store. Open the app. If you want an introduction, tap Product Tour, or tap, Get Started.

    • If it is installed on your device, open the app, and then tap the navigation control at the bottom of your device, or tap More More > Settings > Add Account.

  2. On the Add An Account page, select the type of mail account you want to add:

    Outlook.com accounts
    1. Tap Outlook.com if you have an Outlook email account ending with @outlook.com, @hotmail.com, @msn.com, or @live.com. This includes international domains, such as @outlook.co.uk, or any custom domains hosted on Outlook.com.

    2. Enter your full email address, for example <someone>@outlook.com, type your password, and then tap Sign in.

      The account will be added, and Outlook for Android will begin to sync to the email account.

    Office 365 for business work or school accounts
    1. Tap Office 365 if you have a work or school account in Office 365 for business.

    2. Enter your full email address, for example tony@contoso.com, type your password, and then tap Sign in.

      Note   If you previously selected Exchange to set up your account you may receive a message about security upgrades and you need to re-sign in. Follow the prompts and sign in with your full email address and password.

      Once the account is added Outlook for Android will begin syncing.

    Exchange-based accounts
    1. Tap Exchange if you're using an Exchange-based mail account.

    2. Enter your full email address, for example tony@contoso.com, type your password, and then tap Sign in.

    3. The account will be added, and Outlook for Android will begin to sync to the email account.

    Tap one of the other options if you have a different mail account. For example, tap Gmail if you want to add a Gmail account.

To learn more about using Outlook for Android, tap the navigation control at the bottom of your device, or tap More More > Help. Or, use your browser and go to Frequently asked questions about Outlook for iOS and Android.

Set up email using the Android mail app

Select the type of account you want to set up.

Note   Use the steps below as a guide. Actual screens may vary by device.

Set up an Outlook email account ending with @outlook.com, @hotmail.com, @msn.com, or @live.com
  1. Tap Settings > Accounts > Add account > Email.

  2. Enter your full email address, for example <someone>@outlook.com, and your password, and then tap Next.

    Note   This includes international domains, such as @outlook.co.uk, or any custom domains hosted on Outlook.com.

  3. As soon as the device verifies the server settings, the Account Options page opens. Select the options for how you want to receive your mail, and then tap Next.

  4. Give the account a name, and tap Done.

Set up an Office 365 for business or other Exchange-based email account
  1. Tap Settings > Accounts > Add account > Email. This application might be named Mail on some versions of Android.

    Add Account

  2. Type your full email address, for example tony@contoso.com, type your password, and then tap Next.

  3. Select Exchange.

  4. If prompted, accept the defaults on the Exchange server settings page, and tap Next. If your device can't connect, enter the following account information, and then select Next.

    • Domain\Username Type your full email address in this box, for example, tony@contoso.com. If Domain and Username are separate text boxes in your version of Android, leave the Domain box empty, and type your full email address in the Username box.

    • Password Use the password that you use to access your account.

    • Exchange Server Use the address of your Exchange server. If you aren't sure what your server address is, check with your administrator. The server for Office 365 for business is outlook.office365.com.

    • Depending how your Exchange administrator set up your account, you might receive a message about additional security features. Select OK to continue.

  5. As soon as the device verifies the server settings, the Account Options page opens. Select the options for how you want to receive your mail, and then tap Next. (You may need to scroll down to see Next.)

  6. If you see Activate device administrator? page, select Activate.

  7. Give the account a name, and then tap Done.

Tip    You might need to wait ten to fifteen minutes after you set up your account before you can send or receive email.

Set up a POP or IMAP account
  1. From the Applications menu, select Email. This application may be named Mail on some versions of Android.

  2. Type your full email address, for example tony@contoso.com, and your password, and then select Next.

  3. If prompted, select IMAP or POP, and then type your password.

    Select Next.

    Note   If you're setting up a POP account, only your email will sync to your device. All your calendar and contacts remain stored on your local computer.

  4. On the Incoming server settings page, check that your email address is correct.

    • Domain\Username Type your full email address in this box, for example, tony@contoso.com. If Domain and Username are separate text boxes in your version of Android, leave the Domain box empty, and type your full email address in the Username box.

    • Password Use the password that you use to access your account.

    • IMAP Server Use the address of your IMAP server. The server for Office 365 for business is outlook.office365.com.

    • You might receive a message about additional security features. Select OK to continue.

    When you select POP3 or IMAP you might need to add or verify your IMAP or POP, SMTP server names, ports, and encryption methods to complete the setup. If you're adding your work or school account and your organization uses Office 365 for business to host your email, the settings are listed in the table below. If you're not using Office 365 for business and don't know the necessary settings, contact your email provider.

    Type of server

    Server name

    Port

    Encryption method

    POP3 (incoming server)

    outlook.office365.com

    995

    SSL

    IMAP4 (incoming server)

    outlook.office365.com

    993

    SSL

    SMTP (outgoing server)

    smtp.office365.com

    587

    TLS

  5. In Account name type a name for this account and the name you want displayed when you send e-mail to others.

  6. Select Done.

    Tip    You may need to wait ten-to-fifteen minutes after you set up your account before you can send or receive email.

Related information

  • You can also use the browser on your device to check your email account ending with @outlook.com, @hotmail,com, @msn.com, or @live.com email. Go to http://m.mail.live.com, and sign in to your email account.

  • References to Outlook email accounts ending with @outlook.com, @hotmail.com, @msn.com, or @live.com also include international domains, such as @outlook.co.uk, or any custom domains hosted on Outlook.com.

See Also

Office 365 install and setup - Help

Applies To: Office 365 End User, Outlook Web App, Office 365 Admin, Office 365 Small Business Admin, Outlook Web App for Office 365



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