Set up email in Outlook for iOS mobile app
Open Outlook for iOS. The icon looks like this:
If you don't have it yet, download it from the Apple Store.
Note: Available for iOS devices using iOS 10.0 or higher.
First time using Outlook for iOS? Just tap Get Started.
If not, tap the menu icon the upper left corner.
Tap Settings > Add Account > Add Email Account.
Type your full email address, then tap Add Account.
Note: If you're asked to select your email provider, you may have to set up your email as an IMAP account.
Enter your email account password and tap Sign In.
If 2-step verification for Office 365 is enabled, verify yourself using the method you set up (6 digit code, phone call, or using the Microsoft Authenticator app.
Tap Yes or Allow to give Outlook permission to sync calendar, contacts, etc.
Swipe through the intro and you're now ready to use Outlook for iOS!
Need help with Outlook for iOS?
If you want to set up an IMAP email account, or Outlook for iOS didn't automatically detect your settings, use these instructions . When you set up an email account manually using IMAP, only your email will sync--not calendar or contacts. What is IMAP and POP?
To set up a POP account, see Set up a POP email account in Outlook for iOS or Android.
Set up IMAP account in Outlook for iOS
In Outlook for iOS, go to Settings > Add Account > Add Email Account.
Enter email address. Tap Add Account.
Enter your password and any additional server setting info you may need. Tap Sign In.
Note: If you don't already know this info, you'll need to get it from your email provider or administrator. For a list of common server settings and reference help, see Server settings you'll need from your email provider.
If you're using Office 365 work or school account or an Outlook.com account, use the settings below. If you don't, you'll have to get server settings from your email provider.
For server settings, set the following if available:
Incoming Server Settings
Make sure your full email address appears. For example, email@example.com.
Use the password that you use to access your email.
Enter eas.outlook.com for any email account ending with @outlook.com, @hotmail.com, @msn.com, or @live.com, including any other accounts hosted on Outlook.com.
Use outlook.office365.com for any work or school accounts hosted on Office 365 for business.
Note: If you're setting up an Exchange-based account and you don't know the name of your Exchange Server, contact your administrator.
Use 443 or 993.
Select SSL/TLS or make sure the Use secure connection (SSL) checkbox is checked, then tap Next.
Outgoing SMTP Server Settings
Use smtp-mail.outlook.com if you're using an Outlook.com account.
Use smtp.office365.com if you have an Office 365 for business account.
For Exchange email accounts, contact your email provider or system administrator.
Enter 587. Tap Next.
To change your password you must go to your email provider's website to change them.
Go to your email provider's website.
For example, if you use a @hotmail.com email account, sign into login.live.com or if you use Gmail, go to Gmail.com.
Go to your account or profile settings.
Change your password.
Outlook for iOS will detect a sync error and will ask you to enter your password again.
If you are having difficulty getting Outlook for iOS to sync with your new password, delete your email account and then re-add it.
Note: If you change the password for your email account that is also your Microsoft account, you may need to login again on other Microsoft applications and websites.
First things first. If you're using an Outlook.com (includes hotmail.com, msn.com, live.com, etc.) email account, check the server status of Outlook.com here. Now choose from the options below:
"I have Outlook set up, but I need help with something in the app." - See Open an in-app Outlook support ticket and click on "Contact Support" to see how you chat with agents in the app.
"I need troubleshooting help for setting up my email." - See Troubleshoot email setup on mobile.
"I'm setting up email for the first time and my calendar or contacts won't sync." - See Sync calendar with my phone or tablet.
"I use a Microsoft email address (such as Outlook.com or Office 365 for business) and it was syncing before but now it's not." - See Fix email sync issues or remove a device from your Outlook.com.
This article was last updated on January 5, 2018 because of your feedback. If you still need help setting up email using Outlook for iOS, tell us about your question in detail using the comment box below so we can address it in the future.