Set up email in Outlook for iOS mobile app

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Open Outlook for iOS. The icon looks like this:

iOS Outlook app

If you don't have it yet, download it from the Apple Store.

Note:  Available for iOS devices using iOS 10.0 or higher.

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Open the collapsed menu in the upper left corner.

Note: First time using Outlook for iOS? Just tap Get Started.

Tap to open the collapsable menu in the corner

Tap Settings Outlook app settings > Add Account > Add Email Account.

Tap Add Account

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Type your full email address, then tap Add Account.

Note: If you're asked to select your email provider, you may have to set up your email as an IMAP account.

Enter your email address

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Enter your email account password and tap Sign In.

Enter your Outlook.com password

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If you have 2-step verification, identify yourself using the method you chose (6 digit code, phone, or using the Microsoft Authenticator app. This may be required by your organization.

Note: Are you being prompted? Set up 2-step verification for Office 365 or use the Microsoft Authenticator app for easy verification.

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Tap Yes or Allow to give Outlook permission to sync calendar, contacts, etc.

Allow permissions.

Swipe through the intro and you're now ready to use Outlook for iOS!

Need help with Outlook for iOS?

If you want to set up an IMAP email account, or Outlook for iOS didn't automatically detect your settings, use these instructions . When you set up an email account manually using IMAP, only your email will sync--not calendar or contacts. What is IMAP and POP?

To set up a POP account, see Set up a POP email account in Outlook for iOS or Android.

Set up IMAP account in Outlook for iOS

  1. In Outlook for iOS, go to Settings > Add Account > Add Email Account.

  2. Enter email address. Tap Add Account.

  3. Enter your password and any additional server setting info you may need. Tap Sign In.

    Note: If you don't already know this info, you'll need to get it from your email provider or administrator. For a list of common server settings and reference help, see Server settings you'll need from your email provider.

Sign In

If you're using Office 365 work or school account or an Outlook.com account, use the settings below. If you don't, you'll have to get server settings from your email provider.

For server settings, set the following if available:

Incoming Server Settings

  • Domain\Username
    Make sure your full email address appears. For example, yourname@outlook.com.

  • Password
    Use the password that you use to access your email.

  • Server

    • Enter eas.outlook.com for any email account ending with @outlook.com, @hotmail.com, @msn.com, or @live.com, including any other accounts hosted on Outlook.com.

    • Use outlook.office365.com for any work or school accounts hosted on Office 365 for business.

    Note: If you're setting up an Exchange-based account and you don't know the name of your Exchange Server, contact your administrator.

  • Port
    Use 443 or 993.

  • Security type
    Select SSL/TLS or make sure the Use secure connection (SSL) checkbox is checked, then tap Next.

Outgoing SMTP Server Settings

  • SMTP Server

    • Use smtp-mail.outlook.com if you're using an Outlook.com account.

    • Use smtp.office365.com if you have an Office 365 for business account.

    • For Exchange email accounts, contact your email provider or system administrator.

  • Security Type
    Choose TLS.

  • Port Number
    Enter 587. Tap Next.

Outlook for iOS requires iOS 10.0 or higher. If your iPhone or iPad is not compatible with the app, you can Set up email in the built-in iOS Mail app instead.

To change your password you must go to your email provider's website to change them.

  1. Go to your email provider's website.

    For example, if you use a @hotmail.com email account, sign into login.live.com or if you use Gmail, go to Gmail.com.

  2. Go to your account or profile settings.

  3. Change your password.

  4. Outlook for iOS will detect a sync error and will ask you to enter your password again.

If you are having difficulty getting Outlook for iOS to sync with your new password, delete your email account and then re-add it.

Note: If you change the password for your email account that is also your Microsoft account, you may need to login again on other Microsoft applications and websites.

First things first. If you're using an Outlook.com (includes hotmail.com, msn.com, live.com, etc.) email account, check the server status of Outlook.com here. Now choose from the options below:

We're listening.

This article was last updated on October 3, 2017 because of your feedback. If you still need help setting up email using Outlook for iOS, tell us about your question in detail using the comment box below so we can address it in the future.

  • Contact Microsoft support.

  • If you have a work or school account that uses Office 365 for business or Exchange-based accounts, talk to your Office 365 admin or technical support.

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