Set up email in Outlook 2007

Automatically or manually set up an Exchange or a POP or IMAP connection to Outlook 2007 email.

All you need to do is type your email address and password to set up Microsoft Outlook 2007 to access your Office 365 or other Microsoft Exchange-based email. Outlook uses a process called Autodiscover to automatically find your settings and set up an Exchange connection to your account.

If you’re an Office 365 user using Outlook 2007 or Outlook 2010, you may need to set up your desktop before you can set up Outlook to access your account. For more information, see Use my current Office desktop apps with Office 365.

For information about how to connect to your account using Outlook 2010 or Outlook 2013, see Set up email in Outlook 2010 or Outlook 2013.

Note    You may be able to set up Outlook 2007 manually to access your email account by using Post Office Protocol (POP) or Internet Message Access Protocol (IMAP). However, we recommend using the Autodiscover process to set up an Exchange connection to your account. If you use POP or IMAP, you can't use many of the calendar and other collaboration features that are available when you use Exchange to connect to your account. For more information, see What else do I need to know? in this article.

In this article

Set up an Exchange connection to your email in Outlook 2007

Set up a POP or IMAP connection to your email in Outlook 2007

Find your POP or IMAP server settings

What else do I need to know?

What if I want to know more?

Set up an Exchange connection to your email in Outlook 2007

Note   Outlook 2007 supports only one Exchange connection per Outlook profile. If you get an error when you try to add a second Exchange connection to an Outlook 2007 profile, you may need to create a new profile. For more information, see What else do I need to know? in this article.

  1. Open Outlook 2007. If the Outlook 2007 Startup Wizard opens automatically, on the first page of the wizard click Next.

  2. On the E-mail Accounts page of the wizard, click Next to set up an email account.

    • If the Outlook 2007 Startup Wizard doesn't open, on the Tools menu, click Account Settings. In the Account Settings dialog box, on the E-mail tab, click New.

  3. On the Auto Account Setup page, Outlook may try to automatically fill in the Your Name and E-mail Address settings based on how you logged on to your computer. If the settings are filled in and they're correct, click Next to have Outlook finish setting up your account.

    • If the settings in the Auto Account Setup page aren't filled in or aren't correct, do the following:

      • Type the correct settings based on the information that was provided to you by the person who manages your email account.

      • If the name in the Your Name box isn't correct, you may need to reset the options on the Auto Account Setup page before you can edit your name. To reset the options, select and then clear the check box next to Manually configure server settings or additional server types.

  4. After you click Next on the Auto Account Setup page of the wizard, Outlook performs an online search to find your email server settings.

    Outlook 2007 displays a message that asks you to allow a website to automatically set up your account. Outlook must connect to that website periodically to make sure your account is up to date. If you don't want to see this message every time Autodiscover runs, select Don't ask me about this website again, and then click Allow.

    Outlook 2007 continues setting up your account. You'll be asked for your user name and password before Outlook 2007 can connect to your account. Make sure you enter your full email address (for example, tony@contoso.com) as your user name. You may be prompted to enter your user name and password several times before you connect.

    • If Outlook is able to set up your account, you'll see the following text: Your email account is successfully configured to use Exchange. Click Finish.

    • If Outlook isn't able to set up your account, see What else do I need to know? in this article.

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Set up a POP or an IMAP connection to your email in Outlook 2007

You can set up Outlook 2007 manually to access your email account by using POP3 or IMAP4.

Note    If you're using Outlook 2007, you may also be able to connect using Exchange instead of through POP3 or IMAP4. Connecting using Exchange lets you use the calendar and other collaboration features that you can't get if you connect through IMAP4 or POP3. For more information, see What else do I need to know? in this article.

  1. Open Outlook. The Account Settings dialog box opens the first time you open Outlook. If the Account Settings dialog box doesn't open when you first open Outlook, do the following:

    • On the Tools menu, click Account Settings.

    • In the Account Settings dialog box, on the E-mail tab click New.

  2. On the Choose E-mail Service page, make sure Microsoft Exchange, POP, IMAP, or HTTP is selected, and then click Next.

  3. On the Auto Account Setup page, select the Manually configure server settings or additional server types check box at the bottom of the page.

  4. Click Internet E-mail > Next.

  5. On the Internet E-mail Settings page, under User Information, provide the following information:

    • In the Your Name box, type the name you want users to see when you send email from this account.

    • In the Email Address box, type your email address.

  6. Under Server Information, provide the following information:

    • Under Account Type, select IMAP or POP3. Consider using IMAP because IMAP supports more features.

    • In the Incoming mail server box, type the IMAP or POP server name. If you’re connecting to your Office 365 email, the IMAP or POP server name is outlook.office365.com. If you’re not using Office 365, see Find your POP or IMAP server settings in this article.

    • In the Outgoing mail server (SMTP) box, type the Simple Mail Transfer Protocol (SMTP) server name. If you’re connecting to your Office 365 email, the SMTP server name is smtp.office365.com. If you’re not using Office 365, see Find your POP or IMAP server settings in this article.

  7. Under Logon Information, provide the following information:

    • In the User Name box, type your email address.

    • In the Password box, type your password. If you want Outlook to remember your password, select the Remember password check box.

  8. At the bottom of the page, click More Settings, and then fill in the Internet E-Mail Settings dialog box as follows:

    On the Outgoing Server tab, select My outgoing server (SMTP) requires authentication.

    On the Advanced tab:

    • Under Incoming server (IMAP) or Incoming server (POP3) next to Use the following type of encrypted connection, select SSL in the list.

    • Under Outgoing server (SMTP), next to Use the following type of encrypted connection, select TLS, and then click OK.

    • If you're using POP3 and you want to keep a copy of your messages on the server, under Delivery, click Leave a copy of messages on the server. If you don't select this option, all messages are removed from the server and stored locally on your computer.

  9. On the Add New E-mail Settings page, click Next.

  10. On the Congratulations page, click Finish. Close the Account Settings dialog box.

  11. On the Account Settings page, click Close.

  12. If you're using IMAP4, a message appears that asks if you want to download folders for the mail server that you added. Click Yes. Use the Outlook 2007 user interface to select which folders to synchronize between the server and your local computer, and then click OK.

For more information about how to use Outlook 2007, see the Help documentation provided with Outlook 2007.

Find your POP or IMAP server settings

If you’re connecting to your Office 365 email, you don’t need to look up your settings. For Office 365, the server name for IMAP and POP is outlook.office365.com and the server name for SMTP is smtp.office365.com.

If you’re not connecting to Office 365 email, do the following to look up your settings.

  1. Sign in to your account using Outlook Web App. For more information, see Sign in to Outlook Web App.

  2. On Outlook Web App, on the nav bar, click Settings Settings icon> Options > Account > My account > Settings for POP or IMAP access.

  3. The POP3, IMAP4, or SMTP server name and other settings you may need to enter are listed on the Settings for POP or IMAP Access page under POP setting or IMAP setting, and SMTP setting.

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What else do I need to know?

  • If your email account is the type that requires registration, you need to register it the first time you sign in to Outlook Web App. If you don't register your account, you won’t be able to connect to your email account using Outlook. After you sign in to your account, sign out, and then try to connect using Outlook. For more information, see Sign in to Outlook Web App.

  • If Auto Account Setup can't successfully connect you to your account, do one or more of the following:

    • Wait a few minutes and try again.

    • If you need to connect to your email account immediately, use a web browser or an email program that supports POP or IMAP to connect to your account using Outlook Web App. For information about how to connect using a web browser, see Sign in to Outlook Web App. For information about how to connect using a POP or IMAP email program, see Use IMAP or POP email programs.

    • If you know the name of the person who manages your mailbox (sometimes called an email administrator), contact them and report the error you're getting when you try to connect with Outlook.

  • Outlook 2007 supports only one Exchange email account per Outlook profile. If you try to add a second Exchange connection while Outlook is running, you may get the following error.

    You can't add an Exchange account to this profile while Outlook is running. Close Outlook and use the Mail icon in the Control Panel to add an Exchange account.

  • If you already have an Exchange connection in your Exchange profile, you may need to delete the current profile or create a new profile before you can follow the steps in this article. For more information about Exchange profiles, see Add or remove an email account at the Microsoft Office Online website.

What if I want to know more?

Supported email programs and features

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Applies To: Outlook Web App for Office 365 Small Business, Outlook Web App, Outlook Web App for Office 365



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