Set up and manage mobile access for your Office 365 users

Windows Phone, iPhone, iPad, Android, BlackBerry®, or other phones or tablets can be set up to send and receive Office 365 email, access calendar and contacts information, and share documents on SharePoint and OneDrive sites. Your users can also access their email on their phone or tablet by signing in to Outlook on the web.

As an administrator, you can turn mobile access on or off and tell your users how to set up their phone or tablet.

After you allow email for users’ phones and tablets, you can remotely manage some phone features or options. For example, you can require passwords for your users’ devices.

Change mobile access settings for devices using Exchange ActiveSync

Mobile access is allowed by default for Exchange ActiveSync for Windows Phone, Apple iPhone and iPad, Android phones, and BlackBerry devices. . If you want to turn off or suspend access, or turn access back on, you can do the following.

  1. Sign in to Office 365 with your work or school account.

  2. Go to the Exchange admin center.

  3. In the Exchange admin center, in the left navigation pane, select Mobile.

  4. Under Exchange ActiveSync Access Settings, click Edit.

  5. In the Exchange ActiveSync access settings page, choose one of the following:

    • Allow access

    • Block access

    • Quarantine – Let me decide to block or allow later

After you’ve enabled Exchange ActiveSync, you can quarantine or set up rules for specific devices on the Mobile device access page.

When users sign in to the Office 365 portal, they see the Get started page. Selecting Phone & tablet gets them to instructions about how to set up their devices. They can also read Set up and use Office 365 on your phone or tablet.

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