Set up and import email in Office 365

You can access your email right away from the Office 365 sign-in page at https://portal.office.com. You can also add your email account to a desktop version of Microsoft Outlook, for example Outlook 2013, Outlook 2010, or Outlook for Mac 2011. Once you do this, you’ll probably want to migrate some or all of the information from your previous email service to your new work or school account.

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Note   These steps apply to Office 365 Small Business, which is no longer available for purchase. If you're using another Office 365 plan, see Import email, contacts, and other data to your account.

Quick steps

Follow these instructions if you’re using Outlook 2010 or Outlook 2013. If you’re using a different version of Outlook, see Connect Outlook to this account.

If this is the first time you’re starting Outlook, you need to add your work or school account.

  1. On Start, tap or click Outlook.

  2. Choose Next on the Welcome page.

    Welcome to Outlook 2013 page

  3. Choose Yes under Add an E-mail Account. Choose Next.

  4. Choose E-mail Account and type your Name, E-mail Address, and Password. Choose Next.

  5. Choose Finish or add another email account.

If you already have an account set up in Outlook, you can add your work or school account as well.

  1. On Start, tap or click Outlook.

  2. Choose File.

  3. Under Account Information, choose Add Account.

    Add Account command in the Backstage view

  4. Choose E-mail Account and type your Name, E-mail Address, and Password. Choose Next.

  5. Choose Finish or add another email account.

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Frequently asked questions

How do I access my Office 365 email in a browser?

Where can I learn about using Office 365 email in a browser?

How do I setup my Office 365 email using a desktop version of Outlook?

How do I set up email on my phone or tablet?

How do I set up email on my PC or Mac if I’m not using Outlook?

How do I migrate email, contacts, and more into Office 365?

Should I use Outlook Web App or a desktop version of Outlook?

How do I access my Office 365 email in a browser?

You access your email from the Office 365 portal using Outlook Web App (the web browser version of Outlook.

  1. Sign in to Office 365 with your work or school account.

  2. At the top of the page, select Outlook. Or, select the app launcher Office 365 app launcher icon, and then select Outlook.

    Office 365 navigation options

    You can also choose the People tab to create contacts, and the Calendar tab to create appointments.

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Where can I learn about using Office 365 email in a browser?

To learn how to use Outlook Web App (the web browser version of Outlook), go to Start using Outlook Web App for email and calendars.

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How do I setup my Office 365 email using a desktop version of Outlook?

Go to Connect Outlook to this account, and follow the setup instructions for the version of Outlook you are using.

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How do I set up email on my phone or tablet?

To learn how to access your email and calendar on most any phone or tablet, go to Phone and tablet setup reference.

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How do I set up email on my PC or Mac if I’m not using Outlook?

To access your email and calendar with other email programs such as Apple Mail, Mozilla Thunderbird, and more, go to Email program setup reference.

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How do I migrate email, contacts, and more into Office 365?

You can import email, contacts, calendar, or all three types of information into your account. You can import some types of information using the Office 365 portal using and tools in Outlook Web App. You can also use the tools that are included within desktop versions of Outlook. For example:

  • You can import contacts from other email services (Gmail, Yahoo!, Hotmail, and more), into your work or school account.

  • You can import email, calendar, and contact information from other email services using a desktop version of Outlook.

  • You can set up a connection from another email service so that email from the other service displays in your Office 365 email.

To learn the different ways to import email, contacts, and more into your Office 365 email, see Migrate email and contacts into Office 365 for business.

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Should I use Outlook Web App or a desktop version of Outlook?

Go to How to decide whether to use Outlook or Outlook Web App.

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Tip    Return to the Office 365 Small Business setup center.

Applies To: Office 365 Small Business Admin



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