Set up Lync Online with Office 365 Small Business

With Skype for Business Online, you can stay in touch with colleagues, partners, and customers with availability (presence) indicators, instant messaging, and audio and video conversations.

Before setting up Skype for Business Online for everyone in your organization, complete these administrator tasks:

Note   These steps apply to Office 365 Small Business, which is no longer available for purchase. If you're using another Office 365 plan, see Set up Lync Online.

Plan for Skype for Business Online



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Choose audio and video devices

Choose “Optimized for Lync” audio devices based on user preference and work location (for example, an open work area versus a private office).

Note: Skype for Business Online does not support Internet Protocol (IP) phones.

Choose audio and video devices

Contact an audio conferencing provider and obtain accounts for your users

If you need telephone access to Lync Online meetings for users who don’t have access to a computer or smartphone, contact an audio conferencing provider and set up Lync-compatible conference call accounts for your meeting organizers.

Contact an audio conferencing provider

Set up Skype for Business Online



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Review Lync settings

Most organizations can accept the default values for these settings:

  • Recording of Lync meetings (on)

  • Communication with external contacts (on)

  • Lync presence privacy (everyone in your organization can see your presence status)

Let people record their audio and video conferences

Let Lync Online users communicate outside your organization

Configure Lync presence

Set up users for dial-in conferencing (if required)

Add the information you received from your audio conferencing provider to the user accounts of your meeting organizers.

Set up dial-in conferencing so people can join meetings by phone

Test your Skype for Business Online installation

Save time and support calls by testing Skype for Business Online features and audio devices before you deploy it to everyone in your organization.

Test your Lync Online installation

Review help and training

Applies To: Office 365 Small Business Admin

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