Set the password expiration policy for your organization

Contributors: Diane Faigel
Last updated 1 August, 2017

I forgot the username or password for the account I use with Office.

This article is for people who set password expiration policy for a business, school, or nonprofit.

If you're a user, you don't have the permissions to set your password to never expire. Ask your work or school technical support to do the steps in this article for you.

User passwords expire on a regular basis in Office 365. As an admin, you can make user passwords expire after a certain number of days, or set passwords to never expire.

  1. Sign in with your Office 365 admin account at https://portal.office.com/adminportal/home.

    Sign in with your Office 365 admin account.

    Sign in to Office 365 operated by 21Vianet

  2. In the Office 365 admin center, go to Settings > Security and privacy:

    Navigate to Security and Privacy.

  3. Click Edit.

    Choose Edit.

  4. If you don't want users to have to change passwords, set Passwords never expire to On.

    Set to On.

  5. If you want user passwords to expire, in the first box type how often passwords should expire. Choose a number of days from 14 to 730.

    Enter how often passwords should expire.

  6. In the second box type when users are notified that their password will expire, and then click Save. Choose a number of days from 1 to 30.

    When a user signs in to Office 365 and their password has expired, they will be prompted with a page like the one shown below to create a new password:

    Office 365 prompts the user to create a new password.

Related articles

Set an individual user's password to never expire

Let people reset their own passwords in Office 365

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