Set Ringtones and Sounds options

Use the Options > Ringtones and Sounds dialog box to set ringtones for your phone and other sounds, like notifications.

Want to hear a ringtone when you initiate a phone call to your work number or a particular group of work people?

You can assign different ringtones to different groups of people if you'd like.

  • In the Calls to box, select My work number, My team, People I manage calls for, or My Response Group calls then select a ringtone. Make sure your speakers are turned up so you can listen and decide if you like that ringtone. Your selections are saved when you click OK.

Choose when to play sounds

By default, Skype for Business plays sounds with certain events. However, there may be times when you don’t want to hear sounds, like when your status is Do Not Disturb.

  • To stop all Skype for Business sounds, clear the Play sounds in Skype for Business (including ringtones for incoming alerts and IM alerts) check box.

  • To hear Skype for Business sounds, select the Play sounds in Skype for Business (including ringtones for incoming alerts and IM alerts) check box, then if you'd like you can mute the sounds if you're in an IM conversation, or if your status is Busy or Do Not Disturb.

  • Your organization may also give you the option to listen to specific music while you are on hold during a phone call. Select Play music on hold if this option is available and you'd like to hear music while on hold. Then click the Browse button to navigate to the music file you'd like to hear.

Set specific sounds

  1. Click the Sound Settings button.

  2. In the Sound dialog box, click the Sounds tab.

  3. Under Program Events, scroll down to Skype for Business.

  4. Click an event (like Call Ended, for example).

  5. In the Sounds list, click a sound file. To hear it, click Test.

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