Say hello to Microsoft Bookings

Bookings is only available to customers who have an Office 365 Business Premium subscription.

Microsoft Bookings is an online and mobile app for small businesses who provide services to customers on an appointment basis. Examples of such businesses include hair salons, dental offices, spas, law firms, financial services providers, consultants, and auto shops. Bookings has three primary components:

  • A booking page where your customers can schedule appointments with the staff member who should provide the service. You can show this page on Facebook, where your customers can schedule appointments, or your own web site.

  • A set of web-based, business-facing pages where business owners can record customer preferences, manage staff lists and schedules, define services and pricing, set business hours, and customize how services and staff are scheduled

  • A business-facing mobile app where business owners can see all of their bookings, access customer lists and contact information, and make manual bookings

Learn more about Bookings

How it works

As with all of the Office 365 apps, Bookings is a tile in the app launcher. Click the tile to launch the app.

AppLauncher with Bookings tile highlighted

The first time you open the app, you'll see the home page, which includes a left nav and three prominent tiles that guide you through setup and introduce new features.

Home page of the bookings screen with logo space and left nav highlighted

Ready to get started?

Use the following how-tos to get up and running with Bookings. Or, watch this video for how to set it up.

Step 1: Enter your business information

Step 2: Set your scheduling policies

Step 3: Define your service offerings

Step 4: Create your staff list

Step 5: Set employee working hours

Step 6: Schedule business closures, time off, and vacation time

Step 7: Publish or unpublish your booking page

Step 8: Create and staff your bookings

Related articles

Find out more about available Office 365 plans

Last updated 14-6-2017

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