Repair an Office application

If an Office application such as Word or Excel isn’t working correctly, sometimes restarting it will fix the problem. If that doesn’t work, you can try repairing it. When you’re done, you might need to restart your computer.

Repair Office from the Control Panel

The steps to access the repair tool vary depending on your operating system. Choose your operating system from the options below.

Windows 10

  1. Right-click the Start button Windows Start button in Windows 8 and Windows 10 (lower-left corner), and select Control Panel pop-up menu.

    Options and commands list see after pressing Windows logo key + X
  2. From Category view, under Programs, select Uninstall a program.

  3. Right-click the Microsoft Office product you want to repair, and select Change.

    Note: If you have a suite such as Office 365 Home or Office Home and Student 2013 or 2016, search for the suite name, even if it's just a particular application you want to repair such as Word or Excel. If you have a standalone application such as Word or Excel, search for the application name.

  4. From the How would you like to repair your Office Programs screen, select Online Repair to ensure everything gets fixed, and then select Repair. You can select Quick Repair which runs faster but only detects and then replaces corrupted files. Online Repair does an uninstall and complete repair but takes longer.

  5. Follow the instructions on the screen to complete.

Windows 8 and 8.1

  1. Right-click the Start button Windows Start button in Windows 8 and Windows 10 (lower-left corner), and select Control Panel from the pop-up menu.

    Options and commands list see after pressing Windows logo key + X
  2. From Category view, under Programs, select Uninstall a program.

  3. Right-click the Microsoft Office product you want to repair, and select the Change button.

    Note: If you have a suite such as Office 365 Home or Office Home and Student 2013 or 2016, search for the suite name, even if it's just a particular application you want to repair such as Word or Excel. If you have a standalone application such as Word or Excel, search for the application name.

  4. From the How would you like to repair your Office Programs screen, select Online Repair to ensure everything gets fixed, and then select Repair.

  5. Follow the instructions on the screen to complete.

Windows 7 or Vista

  1. Click the Start button Windows 7 Start button (lower left corner), click Control Panel from the menu list, and then click Programs and Features.

  2. From Category view, under Programs, select Uninstall a program.

  3. Click the Office product you want to repair, and then click Change.

  4. From the How would you like to repair your Office Programs screen, select Online Repair to ensure everything gets fixed, and then select Repair.

  5. Follow the instructions on the screen to complete.

If running Repair doesn't solve the problem, you might need to uninstall and reinstall Office. Refer to Uninstall Office 2010 or Uninstall Office 2013, Office 2016, or Office 365 from a PC.

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