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Renew Office 365 for business

Click to find help for Office 365 Home, Office 365 Personal, or Office 365 University This article is for Office 365 for business

Turn on auto-renew so that you don't have to worry about your subscription expiring. If your subscription has already expired, or if you forgot to pay your bill and your subscription was disabled, you can reactivate it in the Office 365 admin center.

Important   This article applies to most paid Office 365 for business subscriptions.

Turn auto-renew on or off

Auto-renew is turned on by default. When auto-renew is on, your subscription will automatically renew each year on the day you subscribed. You can turn it off or back on again in the Office 365 admin center if your subscription’s status is Active.

  1. Sign in to Office 365 with your work or school account as a global admin. Learn how to sign in.

  2. Select the app launcher icon App launcher button in the upper-left and then choose Admin.

  3. Go to Billing > Subscriptions.

  4. Select a subscription. In the Actions menu on the right-hand side, choose Turn auto-renew on or Turn auto-renew off.

    If you want your subscription renewal to happen automatically, choose "Turn auto-renew on" in the Actions menu. If Office 365 expired, you may need to reactivate your subscription before you can turn auto-renew on.

You can only turn auto-renew on or off if your subscription has an Active status. If you see the "Auto-renew disabled" message in the Actions menu message in the Actions menu, you need to first reactivate your subscription before you can turn auto-renew on or off.

Important   Turning off auto-renew will not cancel your subscription. To learn how to cancel, see Cancel my subscription.

Reactivate Office 365 for business if it expires or is disabled

As a global or billing admin, you can reactivate an expired or disabled subscription in the Office 365 admin center.

  1. Sign in to Office 365 with your work or school account as a global admin. Learn how to sign in.

  2. Select the app launcher icon App launcher button in the upper-left and then choose Admin.

  3. Go to Billing > Subscriptions.

    To get to the Subscriptions page, go to "Billing" and then choose "Subscriptions". On the Subscriptions page, you can do things like reactivate Office 365, add licenses, and switch plans.

    On the Subscriptions page, you can view the status of each subscription. The following example shows a subscription with a Disabled status.

    The Subscriptions page in the Office 365 admin center shows the current status of each Office 365 for business subscription.
  4. On the right-hand side of the admin center, under Actions, choose Reactivate subscription.

    Important   If you do not see Reactivate subscription as an available action, call Support to reactivate your subscription.

    Under "Actions," choose "Reactivate subscription" to reactivate Office 365.
  5. Enter your payment details. You can update your existing payment information here.

    Notes   

    • When you submit your payment details to reactivate an expired subscription, your subscription returns to an Active state and the term end date extends by either one month or one year, depending on your current payment frequency. If you pay by credit card, your card will be charged for the extension. If you pay by invoice, you’ll see the extension reflected on your next invoice.

    • When you submit your payment details to reactivate a subscription that has been disabled (for instance, if your credit card on file expired), your subscription returns to an Active state. Your term end date stays the same.

  6. To make sure that your subscription doesn't expire again, follow the steps to turn auto-renew on.

Tip   Is your Office 365 for business trial about to expire? Learn how to convert your trial to a paid subscription.

Still need help?

Get help from the Office 365 community forums Admins: Sign in and create a service request Admins: Call Support

See Also

Billing in Office 365 for business – Admin Help

Renew Office 365 small and midsized business subscriptions

Find and enter your product key for Office 365 for business

Buy your trial version of Office 365 for business

Applies To: Office 365 Admin



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