Renew Office 365 Small Business Premium

As an admin for Office 365 Small Business Premium, you can renew your subscription directly in the Office 365 admin center. When you renew, you are buying another year of Office 365 Small Business Premium for your organization.

Important   To make the most of your subscription, wait until the end date of your current term to renew. That way, you can use up all of your current subscription time. After all, you’ve already paid for it!

Want to renew a different plan? This article is for Office 365 Small Business Premium customers only.

Before you begin

The process of renewing your subscription (buying another year) differs depending on how you paid for your original subscription. If you’re not sure how your subscription was purchased, you can easily find out in the Office 365 admin center.

Find out how your subscription was purchased
  1. Go to the Subscriptions page in the Office 365 admin center.

    Note   You must be signed in as an Office 365 admin in order to view the Subscriptions page.

  2. In the Subscriptions column, select the subscription you want to renew, and review the "COST" column:

Renew a subscription you paid for with a product key

If you redeemed a product key to activate your original subscription, you can renew either by purchasing and redeeming a new product key for Office 365 Small Business Premium, or by paying with a credit card or by invoice.

  1. Go to the Subscriptions page in the Office 365 admin center.

    Note   You must be signed in as an Office 365 admin in order to view the Subscriptions page.

  2. Under Actions, choose Renew or add user licenses.

    Choose "Renew or add user licenses" in the Actions menu to renew your subscription.
  3. Choose how you want to pay for your renewal.

    Tip   We recommend choosing to pay with a credit card or by invoice (the second option), rather than using product key, because it will make it easier to add or remove licenses from your subscription as needed in the future.

    How would you like to pay?

    Do this

    Use a new and unused product key

    Select Use a new and unused product key and click Next only if you've already purchased a new product key from the Microsoft Store or a third party reseller.

    1. Enter your product key, a 25-character alphanumeric code, and then click Next. If you have any issues entering your key, see Problems with your Office 365 for business product key?

    2. On the next page, you are asked how you want to use your key—either to add licenses to your current subscription, or to renew, which extends the expiration date of your subscription by about one year. Choose Renew your subscription.

    Use another payment option, such as a credit card

    Select Use another payment option and click Next if you want to use a credit card (or set up invoicing) to pay for your renewal.

    1. Review your order details and enter any promo or discount codes. If you need to change the number of user licenses in your subscription, select Edit.

    2. Follow the remaining steps to enter your payment information and complete your order. This will create a new subscription with all of your data and license assignments from your original subscription intact. You can view the new subscription on the Subscriptions page. Don't worry if you still see the original subscription listed there; you can let it expire and ignore any related renewal email notifications.

Renew a subscription paid by credit card or invoice

If you are currently paying for your Office 365 Small Business Premium subscription with a credit card or by invoice, you can turn on auto-renew so that your subscription automatically renews each year on the day you subscribed. Auto-renew is turned on by default.

Turn on auto-renew
  1. Go to the Subscriptions page in the Office 365 admin center.

    Note   You must be signed in as an Office 365 admin in order to view the Subscriptions page.

  2. In the Actions menu on the right-hand side, choose Turn auto-renew on.

    If you want your subscription renewal to happen automatically, choose "Turn auto-renew on" in the Actions menu. If Office 365 expired, you may need to reactivate your subscription before you can turn auto-renew on.

    Important   

    • You can only turn auto-renew on if your subscription has an Active status. If you see the "Auto-renew disabled" message in the Actions menu message in the Actions menu, you need to first reactivate your subscription before you can turn auto-renew on. To reactivate, choose Reactivate subscription in the Actions menu and enter your payment details. If the Reactivate subscription action is not available, call Support to reactivate your subscription.

    • Want to turn auto-renew off again? In the Actions menu on the Subscriptions page, select Turn auto-renew off.

    Tip   For guidance on when to switch to one of the new small and midsized business plans (Office 365 Business Essentials, Office 365 Business, or Office 365 Business Premium), see Moving to the new Office 365 plans for small and midsized businesses.

Still need help?

Get help from the Office 365 community forums Admins: Sign in and create a service request Admins: Call Support

See Also

Problems with your Office 365 for business product key?

Add licenses to your Office 365 for business subscription

Applies To: Office 365 Small Business Admin



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