You send an email message, and then you start to have second thoughts. In Outlook 2013, you can recall or replace email that you've sent. Or you can resend an email to try to repair the damage. Here's how it works.
If you prefer to skip the video and go straight to written instructions, see Retract or replace an email message after it is sent.
Recall, replace, or resend sent mail
If you and your recipients are all on Microsoft Exchange, you can recall the message (which means to try to delete the message from the recipient's Inbox) or replace the message (which means you want to delete the original message and replace it with a new one). (2:34)
Resend if you cannot recall a message
If your recall or replacement failed, or you don't receive a confirmation at all, then it's a safe bet that your original email was not deleted. Try resending it with changes. Here's how that works. (2:41)
A brief reminder of the key points in this course summary.
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