Reactivate an account that has been blocked

If you receive the message “Your account is currently unavailable" when you try to access your OneDrive, your account might have been temporarily blocked due to unusually large traffic volume, suspicious activity, or a violation of the Microsoft Services Agreement or code of conduct. If you recently verified your Microsoft account by entering a security code that you received as a text message, or if you shared a large number of files, the block will be removed within 24 hours.

To check your account status or reactivate your account, go to the OneDrive Account Activation page and follow the on-screen instructions.

Go to OneDrive button on Help web page

Need more help?

See more support pages for OneDrive.

Was this information helpful?

Great! Any other feedback?

How can we improve it?

Thank you for your feedback!

×