Use the Monitoring tab to enable call detail recording or Quality of Experience (QoE) monitoring for servers in this pool.
Note: You cannot configure the settings on this tab if Monitoring Server has not been deployed in your Office Communications Server 2007 R2 environment.
Monitoring Server Settings
Specifies the monitoring settings for conversations that include users on this pool.
Enable call detail recording (CDR)
To collect call detail records to provide usage information for users on this pool, select this check box.
Note: Call detail records are generated for the types of sessions configured for the forest. For details, see Global Properties: Call Detail Records.
Enable QoE monitoring
To collect metrics for audio quality, public switched telephone network (PSTN) connections, and network connectivity in QoE reports, select this check box.
Office Communications Server
This is the fully qualified domain name (FQDN) of each server in the pool for which you want to enable call detail recording or QoE monitoring.
Monitoring Back-End Server
This is the FQDN of the Monitoring Server.
Click to specify the Monitoring Server that will be used by servers in this pool.
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Monitoring Server enables you to collect numerical data to assess the media quality on your network and endpoints, and usage information related to Voice over IP (VoIP) calls, instant messages, audio/video conversations, meetings, file transfers, and desktop sharing.
Call detail recording retains general usage data, not user-specific information. Call detail records are useful for identifying trends in Office Communications Server usage within an organization. For example, organizations that want to track usage data for return on investment (ROI) reports might enable call detail recording.