Pay by invoice or credit card for Office 365 for business

You can pay for your Office 365 subscription either by credit card or invoice. When you set up your subscription, it is automatically set to auto-renew, which you can turn on and off.

How paying by credit card works

When you pay by credit card, you will be automatically charged for your Office 365 subscription until the end of your subscription term. You can update your credit card information whenever you need to.

How invoicing works

If your Office 365 subscription costs under a certain amount of money (this amount varies by service location), the invoice payment method is not available as an option. If your subscription costs over a certain amount of money, you will have the option to pay by invoice. A credit check may be required for larger invoice payments.

If you are invoiced for subscription payments, you’ll get an email saying your invoice is ready to view. If you enter a purchase order (PO) number when you buy subscriptions, the number is on your invoice. For information about accessing invoices, see View your bill for Office 365 for business.

Note: By default, your organization’s billing notifications are sent to the Office 365 email address and the alternate email address of every global and billing admin in your organization. To change the alternate email address, see Change your billing address for Office 365 for business.

  • Your invoice includes details about your options for making a payment. For more information, see Pay your bill for Office 365 or Azure.

  • If a credit check is required as part of the payment process, you’ll be notified when you purchase your subscriptions. And, if you agree to be contacted, you’ll get an email that includes more information about applying for credit approval. Credit checks are usually completed within two business days.

Need to switch payment methods?

If your original reasons for choosing invoice or credit card have changed, for example, if you adjust your subscription so that the payment amount is lower so that you no longer qualify for invoice payments, you can change your payment method. For more information, see Change your payment method for Office 365.

Turn auto-renew on or off

By default, subscriptions renew automatically each year on the day that you subscribed.

  1. Sign in to Office 365 with your work or school account as a global admin. Learn how to sign in.

  2. Select the app launcher icon Office 365 app launcher icon in the upper-left and choose Admin.

  3. In the admin center, choose Billing > Subscriptions.

    Your screen might look like either of the following screenshots:

    Screen shot of the Billing menu in the new Office 365 Admin Center with Subscriptions selected.

    Screen shot of the Billing menu in the Office 365 Admin Center with Subscriptions selected.

  4. Select a subscription, and then switch the toggle to On or Off.

    Screenshot of a portion of a subscription card in the Office 365 admin center showing the auto renew toggle in Off position.

Note: Turning off auto-renew will not cancel your subscription. To cancel, see Cancel my subscription.

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Were these steps helpful? If so, please let us know at the bottom of this topic. If they weren't, and you're still having trouble, tell us what you were trying to do, and what problems you encountered.

Still need help? Contact support.

As an admin for Office 365 for business, you get free access to our knowledgeable support agents for pre-sales, account, and billing support, as well as for help resolving technical issues. You can also contact support on behalf of Office 365 users in your organization.

Get help from the Office 365 community forums Admins: Sign in and create a service request Admins: Call Support

Note: If you’re using Office 365 operated by 21Vianet in China, please contact the 21Vianet support team.

See Also

Pay your bill for Office 365 or Azure

Add, update, or remove a credit card in Office 365 for business

View your bill for Office 365 for business

Understand your invoice for Office 365 for business

Change your payment method for Office 365

Change your payment frequency for Office 365 for business

Billing in Office 365 for business – Admin Help

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