Office Support / Office 365 Admin / Billing

Pay by invoice or credit card

You can pay for your Office 365 subscription either by credit card or invoice. When you set up your subscription, it is automatically set to auto-renew, which you can turn on and off.

Important    Be sure to choose the best payment option for your organization. Changing payment options involves calling billing support. For more information, see Change your payment method for Office 365.

How credit cards work

When you pay by credit card, you will be automatically charged for your Office 365 subscription fee until the end of your subscription term. You can Update your credit card information whenever you need to.

How invoicing works

If your Office 365 subscription costs under a certain amount of money (this amount varies by service location), the invoice payment method is not available as an option. If your subscription costs over a certain amount of money, you will have the option to pay by invoice. A credit check may be required for larger invoice payments.

If you are invoiced for subscription payments, you’ll get an email saying your invoice is ready to view. If you enter a purchase order (PO) number when you buy subscriptions, the number is on your invoice. For information about accessing invoices, see View or print your bill.

Note    For Office 365 Enterprise and Office 365 Midsize Business customers, the billing administrator will get the email.

  • Your invoice includes details about your options for making a payment.

  • If a credit check is required as part of the payment process, you’ll be notified when you purchase your subscriptions. And, if you agree to be contacted, you’ll get an email that includes more information about applying for credit approval. Credit checks are usually completed with two weeks.

Need to switch payment methods?

If your original reasons for choosing invoice or credit card have changed, for example, if you adjust your subscription so that the payment amount is lower so that you no longer qualify for invoice payments, you can change your payment method. Changing your payment method involves calling billing support. For more information, see Change your payment method for Office 365.


By default, subscriptions renew automatically each year on the day that you subscribed.

To turn auto-renew off:

  1. Sign in to Office 365 with your work or school account.

  2. Go to the Office 365 admin center.

  3. Go to Billing > Subscriptions (or Billing > Manage and buy subscriptions).

  4. Select a subscription, and then select Turn auto-renew off. Use this same method to turn auto-renew back on.

Turning off auto-renew will not cancel your subscription. To cancel, see Cancel my subscription.

Still need help?

Get help from the Office 365 community forums Admins: Sign in and create a service request Admins: Call Support

Applies To: Office 365 End User, Office 365 Small Business Admin

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