Partners: Add or delete a delegated admin

Notes    This article is for organizations who want to allow a Microsoft Cloud Partner to administer their Office 365 subscription for them. If you reached this article looking for other information, try these links:

As an admin for Office 365, you can create or edit users, reset user passwords, manage user licenses, manage domains, and assign admin permissions to other users in your organization, among other things. However, if you want someone else to do these administrative tasks, you can delegate this role to an authorized partner of Microsoft. When you authorize a partner to take on this role, the partner is referred to as a delegated admin.

If you are not currently working with a partner, you can find one on the Microsoft Pinpoint website.

What do you want to do?

Add a delegated admin

View your delegated admins

Delete a delegated admin

Add a delegated admin

This process is initiated by your authorized partner. The partner sends you an email to ask you if you want to give them permission to act as a delegated admin.

To accept this offer

  1. Read the partner's terms in the email.

  2. To authorize the agreement, click the link, which goes to an authorization page in Office 365.

  3. Under Delegated administration, click Yes to authorize the partner to be your delegated admin, and then click Next.

  4. If the offer for delegated administration came with a trial subscription or a purchase offer, create your trial or subscription account.

View your delegated admins

In Office 365:

  1. Sign in to Office 365 with your work or school account.

  2. Go to the Office 365 admin center.

  3. Go to Support > Overview (or Support > Get help and online support).

  4. On the Support overview page, click Manage delegated admins.

Your delegated admins are listed on the Delegated admins page.

If you don’t have a delegated admin, you’ll see a message that says “There are no delegated administrators associated with your account.”

Delete a delegated admin

When you delete a delegated admin, the partner can’t access or modify your Office 365 service any more. You can delete the delegated admin at any time.

In Office 365:

  1. Sign in to Office 365 with your work or school account.

  2. Go to the Office 365 admin center.

  3. Go to Support > Overview (or Support > Get help and online support).

  4. On the Support overview page, click Manage delegated admins.

  5. On the Delegated admins page, select the partner that you want to delete, and then click Delete Delete.

  6. Click Yes, and then confirm the deletion.

Applies To: Office 365 Admin



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