POP and IMAP settings for Outlook Office 365 for business

POP and IMAP settings for Outlook Office 365 for business

To use other email programs like Apple Mail and Thunderbird with Office 365 for business, go to your other program and add the following POP or IMAP settings. What are IMAP and POP?

If you don't know where to add these settings in the other program, contact your email program's customer support for help.

Note: If you set up your email using IMAP or POP settings, your calendar will not sync.

Server name


Requires SSL (TLS)

Incoming Mail (IMAP) Server:




Incoming Mail (POP) Server:




Outgoing Mail (SMTP) Server:




POP and IMAP settings for Exchange-based email

Some businesses and schools use Exchange-based email, but they don't use Office 365 for business. This is sometimes the case for corporations or schools that have an IT department to manage their own Exchange Server. In that case, you have a Microsoft Exchange account, not an Office 365 account. What is a Microsoft Exchange account?

Tip: To get your Exchange server settings, ask the person who gave you the email account. You need the settings so you can add your email account to your iPhone, Android device, or computer. It's standard practice for them to provide you with this information.

If you have access to Outlook on the web, you can try the following steps to find the POP or IMAP settings for your Exchange-based email account.

If you can't ask the person who gave you the Exchange email account for your server settings, you can try to find your IMAP and POP settings by using Outlook on the web. Try signing in using the email address and password that was given to you for your Exchange email account.

  1. Sign in to Outlook Web App. For help, see Sign in to Outlook on the web.

  2. On the nav bar, choose Outlook (or Mail).


    Choose App launcher Office 365 app launcher icon > Outlook.

    Office 365 navigation options
  3. On the nav bar, click Settings Settings icon > Options.

  4. Under Options, click Account > My account.

  5. On the My account page, select Settings for POP or IMAP access


    Under Mail > Accounts, select POP and IMAP.

  6. The POP, IMAP, and SMTP server name as well as other settings you may need to enter are listed on the Settings for POP or IMAP Access page under POP setting, IMAP setting, or SMTP setting.

Note: If the server settings for POP server, IMAP server, and SMTP server don’t show in the Outlook on the web options, your email account may not be set up to use POP or IMAP email programs. You need to contact the IT person who manages your email service for help.

Need more help?

For help setting up your email client, visit the support center for the email program you're using, such as Apple Support or Thunderbird.

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